Check that all the USB ports are supplying power to the connected USB device by plugging in a mobile phone and see if it starts to charge or a USB mouse and see if the laser light turns on.
If there is no power then check the USB Root Hub Power Management setting in Device Manager.
Go to Device manager > Universal Serial Bus Controllers > right click USB Root Hub entry > Properties > Power Management. If the setting “Allow the computer to turn off this device to save power” is checked, uncheck it and click OK
Here’s an image taken from my computer that shows where to look. Yours will be slightly different but it is mostly the same just that you have a different computer with different hardware but the USB Root Hub entries are the same.
Check every USB Root Hub entry listed. After you have reviewed every Root Hub entry and had to alter the setting and saved the changes, restart the laptop and then check if the USB now works.
(click on image to enlarge for better viewing)
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