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The Asus VivoBook Pro N552VW has an i7-6700HQ processor, 16GB DDR4 RAM, NVIDIA® GeForce® GTX 960M and 2G/4G GDDR5 VRAM. Released in 2016.

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My Asus n552vw won't boot after Bios update

Hey! Can you help me pls

I have an ASUS N552VW

Yesterday I upgraded my Bios with ez flash tool because it has a lot of issues(battery 0% plugged in charging, can't update to Windows 1909, overheating..)

So after the update my pc won't start, it stays in Asus logo screen and I can't go to safe mode or boot menu ( I tried F8, F1, F2, esc, Del...)

Today I went to a laptop fixing shop and ask him to find the cmos but it's missed, then he tried to unplug battery and boot now it can't even boot or load ASUS LOGO, there's some light appearing then it stops immediately, he said you should replace the bios chip Please can U suggest some fix for this

I Think he did something wrong when I went out to eat then cameback to check.

Plus I can't find this Asus model replacements in my country

Rispondi a questa domanda Anch'io ho questo problema

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1 Commento:

Hi, I have the same problem, did you resolve the problem?

da

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1 Risposta

Hi, Trank.

If you remove the battery from the computer and try powering it on with just the AC adapter, does the computer boot at all?

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Hey, nothing happens when battery plugged in or unplugged (it's dead anyways)

da

The problem could be with the motherboard, but I’m not entirely sure. You mentioned you had taken it to a computer repair store and after receiving it back the computer now shows no sign of life, whereas before you would at least get the Asus logo?

I think they might have tried flashing the BIOS again and messed things up even further

da

It actually blinks at first (white light spots on the indicators of battery, WiFi...) but nothing happens.

Is there any other solutions to try?

Tomorrow I'm gonna recover it from the store and try some fixes by myself

Either way I'm going to another trusted store.

BTW I got some questions :Can the laptop boots without HDD(because he removed mine) ?

If I add a new battery will it be possible to run?

da

You can boot to the BIOS without a hard drive installed, but you won’t be able to boot into windows/Linux whatever you have installed.

I asked you to try and boot your laptop without a battery present, and you mentioned it still doesn’t boot, so even with a battery installed I don’t think that will yield any different results.

da

New update :

I Received the pc and the asus logo screen return back but not booting

I tried the method of holding power button for 45sec and for 60sec.

Now it turns on, light are on but black screen nothing shows up

da

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Trank Mdk Sik sarà eternamente grato.
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