Hi I don’t use my laptop a ton. I let the family use it the other day and I wasn’t sure if they turned it off when done. Today I opened it up and says replace battery. I seemed like It was holding charge just fine last week… totally normal. Can they really die that quick? Reset NVRAM and SMC.
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Sadly they can! There are a few variables that influence battery life. The first is cycles. Lithium-Ion batteries have a limit of so many deep-discharge cycles (1,000). The state the battery is in when you store it for lengths of time, as that can prevent the battery to charge up. The charger you use and lastly if the battery was defective!
Are you using the Apple charger and the USB-C cable that goes with it? If not I would get the correct charger & cable from Apple.
If you are using the correct charger & cable its possible your battery is defective, you’ll need to find your paperwork and check to see if your system might be covered by AppleCare+ service contract or other warranty options like what your credit card offers. I would still make a trip to the Apple Store to see if there is any way to get a warranty exception.
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Yes I need to make the trip to the Apple Store, my 2017 MBP only has 134 Cycles and “Service Recommended”. Only ever used original cable and charger. Disappointed that it’s only 13% of the expected life cycle of the battery.
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