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Repair guides and support for the Dell XPS 15", first released in October 2010.

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Will my warranty be covered in this scenario?

Ok my dell xps 15 7590 (7 months old)was making a strong grinding sound. So I called dell support on 18th march and they said they would send an on site technician. But due this f***ing virus outbreak, they said my service will be delayed till april. So i opened the laptop to see that the gpu fan was making that sound. And i tried to clean it with a cloth and broke off 5 blades. Should i call off the on site warranty repair? Or should i go on?

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Hi @geraldo12345

As warranties vary from country to country , you may have to either check the warranty details that shipped with your computer or use this link to find out what the warranty is where you are.

I sincerely doubt that the damage will be covered under warranty.

The following quote is from the service manual for the laptop taken from this webpage.

I have highlighted what I believe to be the relevant section

You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance

I think the only thing to do now is to continue on as it won’t be fixed under warranty.

The manual I linked shows the procedure to replace the fan (see p.39)

Replacement fans are available online.

Here’s a link to just one supplier of the part. It is only shown to give you an idea of the cost of the part. There are other suppliers online that may suit you better. Just search for wvctx-023-100f5-0011 to get results.

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Ankit Anubhav sarà eternamente grato.
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