television will not come off standby mode

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jim smart @jimsmart

Rep: 25

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Postato: 27 gen 2020

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television will not come off standby mode

I have a Blaupunkt led television and when I switch the power on it is in standby mode but quickly goes to on mode the blue light comes on but nothing happens no picture or sound, if I use the remote to switch it off it takes ages to go into standby mode but only stays there for about 10 seconds then goes back onto the on mode, has anyone any ideas what the problem is and how to fix it the model number is B320148T2HD ( could not find the television in the list so just put in a toshiba )

Hi Thank you for getting in contact, as I said it is a Blaupunkt TV

Model No 32/1480-GB-11B-EGP-UK

Model Ref B320148T2HD

hope this is helpful

regards Jim

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Hi,

Could you verify the model number please as it is not bring up any results.

27 gen 2020 da jayeff

Hello I tried to find that firmware link but it doesn’t exist, my television comes on little light goes blue, then it goes red and it will do that for an hour, now its just constantly doing it.

Model number is 23-2017-GW-3W-HBKUPUK

Serial Number is B23W207WBKPG048

16 set 2020 da Andrea Farrell

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Hi,

Could you verify the model number please as it is not bring up any results. — jayeff
Hello I tried to find that firmware link but it doesn’t exist, my television comes on little light goes blue, then it goes red and it will do that for an hour, now its just constantly doing it.

Model number is 23-2017-GW-3W-HBKUPUK

Serial Number is B23W207WBKPG048 — Andrea Farrell

jayeff @jayeff Rep: 448,1k 11 366 1,4k · Answer 1 · 2020-01-28T21:57:52-07:00

Hi,

Thank you for the updated information, it helped a lot

It seems as though this may be a firmware related issue, but looking at the information I’m not sure how you would check if you had an affected model since the TV doesn’t fully turn on.

Also not sure if it is for your exact model as a serial number is referenced which differs from the Model Ref. information you supplied. Check your TV serial number perhaps if there is one.

If you have the correct “affected” model then updating only requires a USB stick to be loaded with the firmware and then plugged into the TV’s USB port and the TV powered on and switched on, after that it is automatically updated.

The caveat is that you have to have the correct firmware for the TV. If the firmware is NOT for your exact model TV (and serial number sequence it seems) you will end up with a “bricked” TV if you update it using the firmware i.e. it will not work at all

You could always contact them by using the email contact link that is just above the information and ask them to verify if your model number, model reference number, model serial number etc is one that is affected and can be safely updated.

Televisione

television will not come off standby mode

Update (01/28/2020)

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