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Lanciato il 4 novembre 2017. Modello A1865, A1901. Disponibile con GSM o CDMA / 64 o 256 GB / Colore Silver o Space Grey. Si pronuncia "iPhone 10".

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iPhone X: screen black but touch works and the glass isn't cracked

After a fall, exactly a 1 meter fall that touched the floor with corner of the phone, the screen turned all black, but the crazy thing is that the screen is not broke and the touch works.


On internet I didn’t found nothing like that, can anyone please help me?


thank you in advance!

Risposto! Visualizza la risposta Anch'io ho questo problema

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Soluzione Prescelta

Hello Kristian

The first thing would be to open the iPhone and make sure everything is in place. Attentive to the necessary tools, they are not usual screwdrivers.

The iPhone X screen is OLED, this makes them more delicate than previous models. OLED screens are easy to break without breaking the glass too. With a good blow the OLED panel could be damaged and stop working while the glass is intact.

For this you must change the screen, there is no other solution.

Good luck!

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Thank you a lot!

da

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either something has dislodged inside the phone which needs connecting back together, unlikely as there’s small panels holding most things down, or parts of the digitizer (the part that's lights up the screen) behind the glass have broken in which case you need a replacement screen as they come together as one.

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thank you! waiting for other answers!

da

@kristian.loshi no problem hope you get it sorted

da

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It Could be that one of the flex cables that connects the iphone X screen to the phone is snapped / dislodged, open the phone and check note that you will lost waterproof capabilitys if you open the phone up alternatively you can take it to a repair shop which will diagnose the problem for free after that you can see if you can repair it

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how much would it cost to get it replaced?

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kristian.loshi sarà eternamente grato.
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