Salta al contenuto principale

Lo smartwatch Apple di terza generazione, con connettività cellulare opzionale, rilasciato il 22 settembre 2017

197 Domande Visualizza tutte

Why won’t my Apple Watch connect to my iPhone?

I just bought an Apple Watch Series 3. I have an iPhone 6 Plus updated to the version 12.4.3. I successfully went through the entire process up until the very last step on the Apple Watch. It had a black screen with dashes formed in a circle that were slowly going from Gray to White. I assumed this meant the process was almost finalized then all of a sudden my iPhone watch app Said it was unpairing the Devices though I had not even touched either device. I have restarted both devices. I have made sure to disconnect my iPhone from the watch in my settings and also in the watch app then restarted both devices once again. Airplane mode is turned off, and both Wi-Fi and Bluetooth are turned on. I have no issues getting the devices to pair up however it continues to say I need to update my iPhone though I already have. I have been just dying to finally get an Apple Watch and would really appreciate some insight.

Rispondi a questa domanda Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 0
Aggiungi un commento

2 Risposte

Risposta Più Utile

Did you buy the watch new or used?

I know from experience that if the display has been replaced previously with one that does not have the right antenna attached (GPS only or GPS+LTE), it can cause issues when trying to pair with a new device. You may need to return this watch and/or exchange it for another one to finish the set-up process.

Questa risposta è stata utile?

Punteggio 1

2 Commenti:

Jeff, I got the watch used. No the screen was never replaced. The person I bought it from had a screen protector and a protector that went around the watch. She also never wore it in water. When I select the info button after getting to the screen where it says to start the install, it states on the watch that it only requires iOS 12.0 or later.

da

If the Bluetooth connection seems to be working between the watch and your iPhone, there may be an issue with the watch app on your phone. Try deleting and redownloading the update file the watch is trying to use and/or reinstall the watch app on your phone.

da

Aggiungi un commento

You need to use the iPhones camera to look at the watch face with the pattern! This is how the phone and the watch validate each other.

Start again following these steps Set up your Apple Watch

aim your iPhone onto the watches screen as expressed in Step3

Update (11/22/2019)

@kaelynnrenae - No I did read your description and was (and still am confused) as you have two stories here. One is the upgrade process and the second is the hand-shake of a fresh install to your iPhone.

As this point I think you'll need to wipe the watch clean and start afresh. If the watch is frozen presently follow this guide Fix a Frozen or Malfunctioning Apple Watch by Restarting It

The only thing I can see here is About Activation Lock on your Apple Watch but what got me on this is the watch was cleared by the previous owner otherwise you couldn’t have tied it to your iPhone (Apple ID) when you bought it (unless you never linked it).

So if the original owner enabled Activation Lock then the watch needs to be cleared by the original owner to allow you to use it.

Questa risposta è stata utile?

Punteggio 1

3 Commenti:

Dan, I feel as though you did not read my description. I was able to pair them together but I was not able to get them to actually connect. The Bluetooth capability was more than successful several occasions. What I was unable to do, however, was complete the software update process on the watch because it is staying stuck on the screen that tells me I need to update my software, though it is updated to the latest version currently available.

da

Good Morning

Did you fix the issue . as today i updated my apple watch with os 5.3.6 and my apple iphone 6 + with ios 12..4.6 and have the same issue you describe on your post . Please if you can help if a solution was given to you .

Thanks

da

@chico_vip_sps - Are you the original owner of the Apple Watch as well as the iPhone you are using?

If not its possible the user ID's are a mis-match which would prevent you from setting your watch up.

da

Aggiungi un commento

Aggiungi la tua risposta

kaelynnrenae sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 0

Ultimi 30 Giorni: 1

Tutti i Tempi: 2,559