How do I load a new OS or deal with the error message.

Question

HP ENVY Series

Repair guides and disassembly information for HP's Envy line of laptops.

Rep: 51

1

Opzioni

Error code=

Boot Device Not Found

Hard Disk (3F0)

F2. System Diagnostics

For more information. Please visit www.hp.com

I have been thru the HP. generic troubleshooting B.S..

I have reseated the hard drive.

I can run a “Memory Test"

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2 Commenti:

Does the drive show up at all in the BIOS?

If yes then your copy of Windows may be corrupted.

Can you not get into Windows Recovery?

I'm assuming you can hear the drive spinning and fans going.

Do you know that the W8.1 thumb drive is good? Has it been tried on another machine?

Usually that is due to a failing hard drive or hard drive cable being loose / damaged.

Does the drive show up at all in the BIOS?

If yes then your copy of Windows may be corrupted.

Can you not get into Windows Recovery?

I'm assuming you can hear the drive spinning and fans going.

Do you know that the W8.1 thumb drive is good? Has it been tried on another machine? — mike
Usually that is due to a failing hard drive or hard drive cable being loose / damaged. — Ben