Why my anker powercore + powerbank not charging
my anker powercore+ powerbank LED doesnt turn off and it does not charge any phone
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1) Is your USB cable in working condition (aka does it work with other devices)?
2) Is your charging adapter in working condition?
3) Does your power bank charge from other charging adapters and cables?
If not, then it is most likely an issue with port on power bank or controller on motherboard of your powerbank. Is that’s the thing, go either to service or buy a new power bank.
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Hi @ Hussam Barakat,
What is the exact model of it?
da Augustine
Hi @salmonjapan
it is Anker powercore+ 10050
da Hussam Barakat
when you try charging.... does it indicates it is charging?
da Augustine
@salmonjapan
it doesnt indicate charging at all the charging LED is always on doesnt turn off if i pluged it into the phone it doesnt charge the phone and if i tried to charge it it doesnt indicate if it is charging or not
da Hussam Barakat
are you confident to open it out?
when you inspect the usb ports or micro usb, is there any any dents or etc?
still under warranty?
da Augustine
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