Philips UHD TV unclarified problem
Hi
I got this unfortunate situation where my not-2-year old Philips 49PUS6031/12 is having a problem.
The Standby LED blinks continously if I power it on. It shows the Philips logo, then the logo goes away for 15-20 seconds (backlight still on) before rebooting briefly and returning to standby mode (static red light).
If I press the Netflix button, it shows up the Netflix logo, loading and giving me a no internet error for a split second, before returning to standby mode.
If I during boot, hold down the “OK” button on the remote, it gives a “quicker” blinking LED, which I guess would be an error-code. But I have nothing to compare to.
The TV has a joypad on the back, which does not respond to any movement (press in should power on the TV, but doesn't).
I'm unsure what or where the problem is. I've googled for 2 straight days with various results, but nothing that gets me closer to a solution.
I've checked for bad caps, but the power board looks fine, which was my initial concern. Actually all boards looks perfectly fine. No burn marks, water damage or anything. But now I think it might be a software issue. Or perhaps a different problem? I cannot enter recovery mode or anything as the joypad doesn't respond to anything I do.
Does anyone, have any light to shed on this matter? Can I test the powerboard further to conclude that it is the culprit? Or is there a way to verify that the software or mainboard is or has become defective and needs replacement? Or is it even possible to fix without replacing any hardware?
Thank you!
Questa è una buona domanda?