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The fourth-generation Surface Pro tablet, released October 26th, 2015.

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Surface Pro 4 won't turn on at all after battery replacement

Hey! So I followed the guide here on iFixit to replace my battery. Unfortunately now my Surface Pro 4 won’t turn on at all (unplugged or plugged in). Nothing happens, not even the fan goes on.

I can’t really figure out what the problem might be. Maybe someone can give me a clue where to look next or what it might be?

A few more notes:

  • When I tore off the screen I broke one of the three antennas at the top, but I would guess this wouldn’t cause this problem.
  • When I first tried to turn it on, I forgot to connect the fan back to the mainboard. I fixed that very shortly after.
  • After it didn’t work the first time, I removed the battery again and put it back in, but that didn’t help either.

I hope that is enough information!

Rispondi a questa domanda Anch'io ho questo problema

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Commenti:

I've the same problem, I've removed the broken screen and I've cutted the antennas...but the glue is very strong!Very bad position to put an antenna.

Now I've replaced also the battery, with one compatible...but I've checked that the code is different from the original:

original model was DYNR01

current model is G3HTA027H

...and now my Surface is dead! :(

I don't know if the problem is the battery, Iìve not found a confirm of that, but i suspect that tha model should be the same of original.

Regards

Stefano

da

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hi friend

After changing battery of Pro 4, you have chance to make component on the board failure, the weak point is Shottky diode on the main board, see link below, it may help but you must have proper tools

https://www.youtube.com/watch?v=kOScqCSu...

Update (09/19/2019)

See the different between control board from China and board from original battery (LG)

Left is chinese battery, right is LG battery, you can use board from original battery to replace the new battery

Update (10/02/2019)

Block Image

see photo of control circuit of Pro4 battery from china and from LG, on the original board has chip control charging and heat sensor. replace the control board with original board can solve problem 100%

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"Left is chinese battery, right is LG battery, you can use board from original battery to replace the new battery"

Do you have pictures of the different control boards.

da

so i bought a new battery, installed, doesn't power on. Put the old battery in and it still doesn't power on. Seems to me swapping the boards at this point shouldn't work if the original battery no longer allows it to power on. no battery and external power nothing happens either. what do you think?

da

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Hi, did you manage to solve this issue? Having exactly the same problem. Tested the new battery, device actually worked and charged fine. Put everything together a few days later and nothing happens when trying to start it.

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Hello Adrian, unfortunately I wasn't able to fix this. :-( I disassembled and assembled everything again after this with some help of a knowledgeable friend but with no luck. I ended up selling my device defective over eBay, so at least it wasn't a total loss. Sorry that I don't have better news. Johannes

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I think the battery is from China, some vendor sale battery with incompatible control circuit borad on battery.

To make it work you must remove the board from the original battery and replace with the new battery. it is not easy job need skill and soldering gun

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Do you have any pictures of the original control board and the Chinese non compatible control board?

da

it looks like each battery square has two contacts connected to the control circuit board. There are 4 small dots on each of these connections -- are these solder points? Can I just rip the contacts off and do a messy solder to the new board?

da

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Just an update.

I managed to find a genuine battery from a broken surface pro 4 and it works fine.

The new battery is the issue.

Thanks all.

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@whuzdaman What kind of battery did you try before? I'm considering biting the bullet and paying the high price of an iFixit battery for an SP4 because the first time around I cheaped out on an Amazon one. Would you suggest I just find a broken Surface Pro 4?

da

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hey i got the same issue with replacement of my surface battery at frist everything was fine however because i had damage of keyborad connector i remove the battery and store it, after a week i got the keyboard connector i re-assembled but surface didn’t work, i really dont know what the issue? if anyone has an idea please let me know

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I change the battery on mine (twice !!!) and it doesn’t charge the new battery.

However, the old battery is charged when plugged in.

If anyone has any info..

Thanks

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I am wondering if I have the same issue… I replaced the battery and it works fine when plugged in. Even shows a charge increasing. Unplug it and it goes deader than a door-nail. Do you all think it is a faulty battery or the main board on the battery as previously posted?

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you should feel fortunate that your surface pro 4 still turns after replacing the battery, i'm looking at two surface pro 4 tablets that won't turn on after replacing batteries due unknown busted surface mount components on the logic board.

from what've read, and seen on YT these devices are / can be problematic due to faulty components related to charging and power management. it's seem ther are 1024 different ways that people suggest to resolve one issue or another, i haven't come across a, this is problem X and to solve problem X we perform solution Y.

and it doesn't help that microsoft has not provided any board diagrams of the devices let alone replacement components for the devices.

da

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Johannes Vogel sarà eternamente grato.
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