Apple indicates it’s a processor issue. On further examination, the hard drive is kaput. It is a $900 repair so am curious if there is a cheaper option that I can do myself.
Questa è una buona domanda?
Rep: 479k
35
329
970
Mmm … Very surprised the Apple Store would even give you an estimate! You see Apple has defined this system as no longer serviced by them: Vintage and obsolete products. So clearly the genius was not a genius!
OK, so lets get back to your problem …
A system which does not respond at all when you’ve pressed the power button would not be a hard drive failure. The system would still start up (startup bong) as well as get a display image of a folder icon with a blinking question mark About the screens you see when your Mac starts up That limits us to the power supply and/or logic board type of failure.
So now lets backup here a bit … You stated you came home from being on vacation to discover the deal system. Do you have your system plugged into a surge suppressor or UPS? Did you leave it running (sleep mode)?
I'm suspecting you had a power surge which your surge suppressor was unable to protect your system.
When you have your system in sleep mode the system is in a low power state but still alive!
I would bet the power supply went on you. Are you planing on trying to fix your own system here? If you are the system does have on-board diagnostic LED's which can help aim you to whats gone.
Its also possible the logic board also got damaged as well
Questa risposta è stata utile?
Yes. We left it in sleep mode. It is plugged into a power bar with surge suppression.
I don't recommend leaving systems plugged in when you've gone away. Between lighting and other power evens you do put your system at risk.
The quality of the surge suppressor is also important. A power strip and a surge suppressor look alike! Some are marked incorrectly.
Ultime 24 Ore: 0
Ultimi 7 Giorni: 0
Ultimi 30 Giorni: 0
Tutti i Tempi: 112
3 Commenti
Can you give us a bit more details on which iMac you have. Here's a listing of the iMac's find yours and tell us which one is yours EveryMac - iMac Lookup
In addition, what is the details of your problem? Was it just not able to boot up or are you getting something on the screen?
Please tell us as much detail on the issue and who evaluated your system an Apple genius at an Apple Store or other authorized service center or did you ship it to Apple?
da Dan
I believe it’s a A1312. We came home from vacation and it wouldn’t turn on. We took it to the Genius Bar and they initially thought it was a processor issue. We were quoted $200. Upon further examination by the Apple store, they let us know it would require a new hard drive and the repair would be upwards of $1000. That’s really all the detail that I have.
da Jennifer
$1000 for a new hard drive? I see now why Apple wants to get rid of 3rd party repairmen so people are forced to pay this kind of criminal extortion.
da mayer