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Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers.

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Ice in bottom of my samsung freezer drawer.

My bottom freezer drawer would not open or close about month ago so I took out drawer and cleared all ice. It has since froze again til I have not even been able to open freezer drawer at all. We emptied and unplug fridge and let ice melt til we could open up freezer drawer. At least 1 to 2 inches of ice was on freezer floor. We cleaned the drain plugs after this time.Also a piece with 2 wires(ONE red one black) came out this time but it was in there the last time I cleaned the ice out. It was attached to the roof of freezer drawer. What do we do now. What is the piece and what does it do? Hubby is putting that back in.

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Hi,

What is the model number of the refrigerator?

da

I have a Samsung srl448dls doing the same thing (ice building up in the bottom of the freezer)

da

Ref is a Samsung. Repairman said the freezer bin was lacking something in the back that holds the bin. Where can i find that part? Don't know what it's called or what it looks like. Plus my freezer door handle broke off so need to replace that too. Model codeRFF4287HARS/XAA

da

My Samsung bottom freezer just started w this problem (7/23/21). I defrosted w warm water in pans 2 days ago & ice is accumulating again. I took pictures & the ceiling of the freezer shows ice on one side what appears to be a vent, no ice on the other vent.

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@rmkenne

What is the model number of the refrigerator?

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This has happened to me repeatedly. I found that the cooling coils condense water which drain through a small rubber funnel drain into a tray at the bottom of the fridge in the back. the small fan evaporates this accumulated water in my fridge . Dirt blocks this drain and the water spills out into the bottom of the freezer. The coils build up ice. My unit is a bottom freezer drawer. that drain must be unplugged. if you find no water in that evaporation tray in the back I would suspect the drain hole is blocked. I used a wire to clear the drain then defrosted the unit for a day using a hair dryer to speed drying. The entire freezer drawer, tray and inside rear wall had to be removed to expose the coils. A challenging procedure.

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Had this the second time, I remove the panel in the fridge and blew it out with air, I can hear the air come up and down. Nothing was clog in the hose.

da

Air may open the flap on the in drain hose rubber grommet but water won't!

Pull the drain hose off at the rear of fridge/freezer down the bottom and rip the rubber flap part off...you'll See.

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Hi @dmhino45,

What is the full model number for your RF4287HARS/XAA refrigerator as there are 4 model variants, (see image below) so just wanted to ensure that you got the correct parts?

Block Image

(click on image to enlarge for better viewing)

Here’s the link to a supplier. Just click on the relevant model number to get all the parts diagrams so that you can find out the part number and the cost.

There are other suppliers online. Once you know the required part number, search online only using the part number to find suppliers that suit you.

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Hi @rmkenne

Ice build up is usually caused by an auto defrost problem.

The refrigerator evaporator units are automatically defrosted approx. every 10 hours to remove any ice build up on the evaporator units. Ice build up reduces the efficiency of the cooling process.

The meltwater from the defrosted ice drains away to the evaporator pan under the compartments near the compressor motor. If this drain becomes blocked the water can’t drain and will overflow back into the compartment and refreeze when the compressor is restarted after the defrost cycle has ended.

You need to access the evaporator unit which is behind a panel at the back on the inside of freezer compartment. Access is via the door at the front. The drain hole is located under the evaporator unit. Disconnect the power from the refrigerator when doing any work inside it.

The other problem could be that the defrost heater is faulty. This heater is turned on during the defrost cycle to help in defrosting the ice. If it is faulty then the ice won’t melt and it builds up.

Here’s the relevant section of the service manual for your model series which shows how to get into the diagnostic mode to test all the functions of the refrigerator to see if they’re all OK. On p.12 of the manual error code 24E will be displayed if there is a problem with the defrost heater in the freezer compartment (FZ=freezer, FF=refrigerator).

If it passes all the tests without a problem check that the drain is not blocked.

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Exactly what Mike V said was the cause of ice forming up in my freezer.

The drain hose at the bottom rear was block causing the condensation having no where to go, building up the the fluid and allowing it to freeze. After unblocking drain hose, it all worked as good as new.

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I have a Samsung srl448dls doing the same thing (ice building up in the bottom of the freezer) any tips on this one

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This is MikeV again. Although I can’t add any new advice I have had the same freeze up in the lower freezer now 4 times with this Westinghouse frig. It happened twice in the last month. Each time I had to disassemble the freezer and defrost. I haven’t replaced this unit yet because there is a limited availability and choice currently. In addition to the drain being clogged the coils underneath the unit can become clogged with dust and floor dirt sucked from below.

There are now several good utube videos describing this and how to repair it yourself.

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Had the same problem. Found my issue was in the back of the freezer, back panel. There is a small defrost unit and ice was build up. It would not let the water drain down to the pan. Hair dryer and I have a small pancake compressor that I lower the pressure down to blow out the drain tube. Plus use my rainbow vacuum cleaner to suck up the water as it was melting. Hope this helps.

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I can only speak for a model RF4287HARS (bom RF4287HARS/XAA).

symptom: iceberg forms on bottom of freezer compartment making opening the drawer progressively more difficult.

cause: drain blocked, so defrost water overflows drain pan in freezer instead of flowing to basin underneath.

easy fix that may be enough:

0] open freezer drawer all the way, remove top sliding tray and use a heat gun/hair dryer/spatula to loosen the iceberg and remove it. Bonus points for getting it out in one piece.

1] pull fridge away from wall, unplug fridge from outlet and remove the grill on the bottom/back side of the refrigerator

2] notice two gray tubes in the condenser area in the bottom right (condenser is probably covered in fuzz (vacuum the fuzz off as best you can). The tubes are just a friction fit at the top and bottom, so pull them off and enjoy the waterfall.

3] the top rubber piece on each tube is like a duckbill valve and pulls off the tube. Clean it out and make sure water will flow through it. You want to get the crud off the lips so they don’t stick together.

4] reassemble and see what happens. The hole in the tube should be on the bottom end.

tmi:

on the RF4287HARS, the defrost heater element dips into the drain hole area and heats the metal drain pan, so although the drain pan probably has a layer of ice in it, you have a decent chance that it’ll melt and drain properly during the defrost cycle. It’s actually a pretty good design.

I had already taken the cover off the evaporator in the back of the freezer compartment so I just heat gunned the metal drain pan and pulled out the ice sheet. If you decide to do the same, it may be possible to remove the two screws holding on the cover and twist the cover out of the way enough to not need to disconnect the wiring.

I unplugged the two connectors, and plugging the connectors back in the was most annoying part of the job.

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ntjajudge sarà eternamente grato.
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