Salta al contenuto principale

Informazioni di supporto e riparazione per i notebook realizzati da Samsung.

345 Domande Visualizza tutte

What is the reason of my laptop's display doesn't work properly?

Block Image

Hello, I have this problem:

Only 1/3 of my laptop’s display works. What can be the reason of it? How can I fix it?

The laptop’s model: NP300V5A.

Rispondi a questa domanda Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 0
Aggiungi un commento

1 Risposta

Risposta Più Utile

Hi @oscar_isaac ,

Connect an external monitor to the laptop and check if its’ display is OK.

If it is also showing the same as the laptop screen, then there is either a problem with the GPU or the motherboard.

If the external monitor’s display is OK then there is a problem with either the video cable (or cable connections) between the motherboard and the display panel or there is a problem with the display panel.

Here’s a link to a video that shows how to replace the screen in your laptop.

Screens are available online for your laptop. Just search for Samsung NP300V5A (insert full model number) lcd screen to get results

Questa risposta è stata utile?

Punteggio 2

3 Commenti:

@jayeff, thank you for your reply. I connected an external monitor to the laptop ant it works well. When this problem just appeared, I tilted the monitor and the problem disappeared. Now tilting doesn’t affect anyhow. Perhaps I can clarify somehow wheather it is cable connections problem or display panel problem?

da

Hi @oscar_isaac ,

You could try pressing very gently with a finger, around the hinge area (don't know which one left or right) to see whether it has any affect on the problem.

This is where the video cable passes through from the case to the lid. It may be that the cable is damaged in this area.

Other than that you'll have to dis-assemble it (use the video) to check that the video cable connection to the display panel is OK. (As the lid moves more than the case I suspect this connection more than the motherboard video cable connection but I've been wrong before;-)

After that unfortunately the only way to tell is to try a new cable or a new panel.

You may be lucky and find a supplier that may accept return of parts and give a refund, for only a small restocking fee cost, to minimize the cost to you.

Sorry that I can't be of more help.

da

I got it, @jayeff, thank you for your help, I will try to disassemble the laptop.

da

Aggiungi un commento

Aggiungi la tua risposta

Oscar sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 0

Ultimi 30 Giorni: 0

Tutti i Tempi: 97