When washing it will not spin all the way

So I replace the shifter in my washer and Jenna Diagnostics also reset the motor but it still will not do a heavy load it has to be a small or extra small but it also fills all the way to the top I have to hit the pause button in order for it to engage the other cycles

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What is the make and model number?

When you say it will not do a heavy load, will it not agitate or spin?


Kenmore 90 series it will agitate and spin only if I hit the start button to cycle through


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