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Freezer 20º-Refrigerator 60º (a recurring problem)

Since June 2018, our GE fridge has done this over and over: freezer at 20º refrigerator is at 60º. (Checked with external thermometer). It just starts working on its own--days later--usually after tossing out a lot of food.

GE tech arrived when it had already started working again, "educated" us to power down for 10 minutes, restart. Tried this X4. It's now not working.

Tech is due tomorrow. What should he/she be looking for? Thermistors and motherboards don't "heal" themselves!


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Soluzione Prescelta

Cause 1

Condenser Coils are Dirty

The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them.

Cause 2

Condenser Fan Motor

The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.

Cause 3

Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.

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Thank you for your response. After two days, and tossing perishable items, I did NOTHING and the machine is now getting somewhat colder again; from 60º to 42º. The freezer went from 30º to 7º. Theories?? The ge tech is supposed to come tomorrow, but will once again do nothing and charge me $250.


Check the causes I gave you.


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Howard Margulies sarà eternamente grato.
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