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Smaller version of the original iPad Pro. Released March 31, 2016. Features a 9.7" display, A9X processor, and 32/128/256 GB storage options. Available in Silver, Space Grey, Gold, and Rose Gold.

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iPad Pro won't keep auto time & date anymore

My iPad Pro was in storage for over 6 months and naturally the battery drained completely. I did a full charge after getting it out again and the iPad works fine except for one annoyance. I noticed the time and date were incorrect even though it was set to automatically check a date and time server to keep things correct. I am able to manually set the date and time and it keeps accurate readings but if I switch auto back on, the date and time jumps back to the same, mysterious date and time from a past May (It's July 14th now). I changed time zones from Cupertino to San Diego but auto still didn’t work. I did a hard reset but auto still didn’t work. I'm running on a manual setting now but I wish I knew why the auto date and time won't work.

  • Is there a separate battery keeping the date and time which possibly is drained so far it won't work?
  • Is there a special process to force the iPad Pro to contact a date and time server?
  • Can anyone suggest something to fix it?

Thanks, James

Update (07/15/2018)

I looked at the stackoverflow solution and I am ignorant enough that I don't understand when he started with:

I connected the device with a different network (in my case, from the Wifi at work to the Personal Hotspot on my iPhone), then restart the Set Automatically in Date & Time.

First, I am on a WIFI which doesn’t block me from the Date & Time server because my iPhone X and MacBook Pro can connect automatically.

Second, I don't understand how to connect my iPad Pro to my iPhone using a HotSpot on the iPhone. I thought I set up the HotSpot correctly on the iPhone but I am brand new to an iPhone so I ceed that I may have screwed up.

I also tried leaving the iPhone on WIFI and connecting to it from the iPad using Bluetooth. That also was unsuccessful. I also tried using Bluetooth and I did manage to connect the iPad and the MacBook Pro successfully but the auto date and time still wouldn't work. I tried setting up a Bluetooth network on my MacBook Pro but got lost doing that too. What I need is a paint by number style list of steps I could follow from setting up a HotSpot on my iPhone then how to connect to it from my iPad!

I will continue trying periodically and soon or later I just might figure this out. Thanks for the suggestion though,

James

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There's an iPod touch I use for work which did the same thing after the battery ran to zero while I was away for a few weeks.

Nope, iOS devices use the main battery for everything, including timekeeping. There's no extra battery.

I haven't tried this guy's recommendation, but it sounds plausible. Perhaps whatever network you're on has blocked access to Apple's time server, for whatever capricious reason, in which case his answer will likely help you:

https://stackoverflow.com/questions/3258...

Update (08/17/2018)

Okay, I simulated what I suggested with the aforementioned iPod touch from work, and was able to fix its time issue.

I guess Apple’s time servers are blocked at work, because within seconds of connecting the iPod to my home Wi-Fi network, it acquired the correct time.

The reason your other devices have the correct time is your iPhone X likely has access to the time server over cellular if it can’t get it over Wi-Fi. Not sure where your MacBook Pro might be getting the correct time from … but it’s not like it has to sync up often. If you’re at Starbucks with your laptop once every six months, that’s all it would take to maintain the correct time, I’m sure.

If you want to set up a wireless hotspot from your iPhone so that your iPad can connect to that network and have a chance of accessing the time server from there, follow these steps (use the Wi-Fi option, not USB or Bluetooth): https://support.apple.com/en-ca/HT204023

Connect your iPad to that hotspot, and head over to Settings > General > Date & Time and flip the switch to auto. Hopefully it’ll grab the correct time right away and you’ll be rocking.

If you’re interested in doing some diagnostic troubleshooting, I’d be interested in the results. Make sure your Mac is connected to the same problem Wi-Fi network as your iPad was, and launch Network Utility*. Click the Ping pane, and enter time.apple.com. Click the Ping button, and watch as pings appear in the lower window. Successful replies from the time server should look like:

Ping has started…

64 bytes from 17.253.14.253: icmp_seq=0 ttl=52 time=64.765 ms

If your Mac is unable to ping the time server from your Wi-Fi network, that’s a sign that we’re on to something. You could try the same with your Mac connected to your personal hotspot instead, and the ping should succeed, indicating that your iPad would also be able to contact the same server without any issues.

*The best way to find Network Utility is to search for it using Spotlight, the magnifying glass in the top right of your screen.

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James Steckel sarà eternamente grato.
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