Microphone and ear piece speaker not working,
Hello,
I’m just looking for a little bit of help cause I can understand what needs replacing on my iPhone 7,
I’ve been coming across and issue on my phone where once I’m on a call I can’t hear anyone through the ear piece speaker and they can’t hear me. I can put it on speaker and hear them fine but they cannot hear me. So it like my microphone and earpiece has stopped working.
When I make a video the sound on it is very strange and sounds like it’s speed up really fast. When doing a voice memo there is no sound recorded but Siri works perfect.
The strangest thing is when I do a soft reset with the phone everything works fine ie earpiece, microphone for about 10-20 mins the returns to not working again.
The issue completely baffles me and just need to know what I need to replace or what would solve the issue. I have sent my device off to Apple and they wouldn’t repair it because apparently the ‘Speaker Screen has been pieced’
Questa è una buona domanda?