Stuck on white loading screen
I don’t know much about computers so I’ll try to make this understandable.
My uncle gave me this MacBook, said he never used it, and he didn’t have the charger. I ordered a charger and plugged it up. It chimed and then went to a white logo screen with a spinning loading wheel under it. Is now stuck like that. Looked up a million solutions and absolutely nothing is working. Won’t do command r or any of the other commands online. I’m planning to bring it to the Apple store in a few weeks if nothing works. I’d love to reset it to factory settings but no menus will appear. I’m worried I bought the charger for no reason. Any understandable solutions? I don’t really have any computer experience.
Last three of serial number is ATP
Edit: went to Best Buy. He said to try option d. Didn’t work. Thanks Best Buy. Can anyone help?? Do I need to replace a part in the laptop??
Questa è una buona domanda?