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Released in March 2017, the Moto G5 Plus (model numbers XT1687, XT1680, XT1684, XT1685) includes a 12.0 megapixel rear camera, a 5.2 inch screen with a 1920 x 1080 resolution, and the Android 7.0 (Nougat) operating system.

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Phone rings. Does not light up to answer

I cannot answer the phone because I cannot see the screen to swipe it. I have tried restarting in a safe mode and resetting my phone. Nothing has fixed this problem. Anyone have any ideas

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I wonder if it's sonmething in your notification settings. Or call settings. It worth a shot to check if you haven't already. I know my phone has an option about if I want my screen to come on if I'm getting a notification, but than again your phone should show the sreen once you hit the power button once if it's of. Have you tried doing that while the phones ringing ? To see if at least it does at least light up. Another thing you can do which usually fixes everything is while your phones in safe mode go to your phones storage settings and clear the cache. Once you do this you'll have to sign back in to your apps like Instagram and stuff. But it does fix the most random things

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Pat S sarà eternamente grato.
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