Hi there,
I had the same problem. Went to the Asus page and got instructions from the online help rep. It seems to have worked. I actually did the uninstalling first before I downloaded/installed the new files.
Please copy and paste the links below or click them to download the driver.
http://dlcdnet.asus.com/pub/ASUS/nb/Apps...
http://dlcdnet.asus.com/pub/ASUS/nb/Driv...
If you are using Google Chrome Browser, the file will be downloaded automatically.
If you're using Internet Explorer, you will be prompted to “Open" or "Save" the file, you may save the file to your desktop.
Uninstall the current versions and Install the downloaded:
Step 1: Right Click the Windows Start icon then click Search
Step 2: Type Control Panel and then click it-> Select Uninstall a Program>Programs and Features.
Step 3: In the list of installed programs, look for ATK Package.
Step 4: Click on it to highlight and uninstall it. When it's finished you will be prompted to restart. Select Yes.
Step 5: Do the same for the ASUS PTP as well and restart too.
Step 6: After restarting, search for the ATK Package that you downloaded and Double click on the “Setup” or setup .exe file to run the application. After the installation, do the same for the ASUS PTP.
Step 7: Restart the unit after both drivers have installed.
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