Why won't the printer black ink work
Bought new cartridge and the printer still will not print in black.
Questa è una buona domanda?
Punteggio
1
471332
2 Risposte
Rep: 512
9
1
Where did you get the ink? Is it a new cartridge? Is it an official HP or is it a 3rd party?
HP sometimes has a form of "DRM" built in where you have to use new (not recycled) and HP branded ink. So even if the cartridge is an HP cartridge but it has been re-filled or refurbished by the 3rd party, it may not work due to HP not wanting it to work.
So if you print in color that works, only black does not?
There is also the possibility that the print head needs to be cleaned. Please use the menu or software to run a cleaning cycle on the printer as well.
Questa risposta è stata utile?
Punteggio
0
ihave the same problem
I purchase a new ink at Sam's club and yes its a official HP
the black is the only one not working
what other models are compatible with that ink . I pay $64.00 I would hate not to be able to used it if my issue cant be fix with current printer.
Rep: 465
7
2
probably print-head clogged
needs cleaning
see [collegamento guida non valido]
Questa risposta è stata utile?
Punteggio
0
I have the same problem
da ROBERT TEZA