Back camera on iPhone not working

Question

iPhone 6s Plus

Lanciato il 25 settembre 2015. Modello A1687/A1634. Si ripara in modo simile alle generazioni precedenti, richiede cacciaviti e strumenti di apertura. Versioni GSM o CDMA /16, 64, 128 GB / Oro rosa, Oro, Argento, Grigio siderale.

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Erin @erohman

Rep: 53

4

5

Postato: 13 mar 2018

Opzioni

Back camera on iPhone not working

A customer came into my shop to replace her back camera because it wasn't turning on and her flash wasn't working either. after replacing it, it still didn't work.

any ideas on what the problem is and what can fix it?

Rispondi a questa domanda Anch'io ho questo problema

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Jonathan @geekcitizenx Rep: 79 3 · Answer 1 · 2018-03-13T11:06:10-07:00

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Jonathan @geekcitizenx

Rep: 79

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Postato: 13 mar 2018

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Erin, I would say it is either the logic board or software. I would try to backup the customers data and wipe it. If you still have issues after factory reset then you know it is likely the logic board.

P.S. This may go without being said but make sure the connector is seated well. It can be tricky sometimes.

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2 Commenti:

Thanks, Jonathan I figured this but I didn't want to accepted it

13 mar 2018 da Erin

I hear ya. Been there. Good luck to ya.

13 mar 2018 da Jonathan

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rc0687 @rc0687 Rep: 1 · Answer 2 · 2018-11-26T02:59:32-07:00

rc0687 @rc0687

Rep: 1

Postato: 26 nov 2018

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If torch light works and if the camera doesn't show it's camera or software complaint
If torch light also doesn't works it's camera ic complaint ( it will be next to touch ID ic, next to touch ID connector terminal
RC technologies
628002
Rosel Corera

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tdog69697 @doctormeat Rep: 13 3 1 · Answer 3 · 2019-01-16T18:16:26-07:00

tdog69697 @doctormeat

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Postato: 16 gen 2019

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Same issue: My 6s+ was plagued with the shaky tracking issue everyone else has.

I bought a replacement and installed it. Now flash/led does not work and the camera is not recognized by any app. (Black screen). I reopened the phone and reinserted the OEM one… same issue. All connections are tight and everything is replaced as it should be.

I’ve reseated the ribbons 10 times (which each camera, old and new) and restored my phone to factory. No change.

Did I damage the board? I’ve seen a ton of these questions asked but the answers are always “reboot the phone” “reseat the cables”. That’s not the answer here.

What’s my next move?

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