Salta al contenuto principale

Repair guides and support for your Samsung TV.

2103 Domande Visualizza tutte

55" Samsung UHD 4k Screen replacement?

I have a 55" Samsung UHD 4K Smart TV (Model # 55HU6950) and a friend of mine took it a pond himself to move it. When he did, he dropped it. Now the outer screen is fine, however the inter LED is broken. You can see it's lighting up, and trying to work, 1and you can hear it too.

I have looked online for a replacement screen with no avail. I really know nothing about the LED screens. From what I can tell, there isn't one for this model that is just install and go. Do you have to cut it and make it, or how does it work? Anybody have any idea's? Anything would be great. Thank you.

Rispondi a questa domanda Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 8

Commenti:

I bought a 55 Inch Samsung Tv UE55KS9000 in 2016, my kids broke the screen in Sept 2019.

Hard to contact the company appointed by Samsung to do the repair, but in the end I got the figures:

I bought it for 1500 GBP in 2016 in LONDON , now I live in PARIS and they want 792 EUR for the screen, plus 55 to look at the job and I am guessing/hoping they will charge another 100 EUR to fix it (could be more).

In the end I am still deciding if it is worth it: the tv is 3 years old so the cost of fixing it is almost as much as the current value.

da

mysamsung uhd 49 7series nu7100 .i want to replace broken screen

da

where can i buy a replacement for the screen only for a smart tv full HD 49 inches samsung my son just broke the tv screen i bought last week but it seems everything is working fine the supplier must be here in the Philippines

da

I have a smart Samsung tv 58in the inside of it is crake and have lines. But I can still see half of the tv and hear it. How can I go about getting a new screen .

da

Try to find a TV the same model and serial number that needs repair other than screens. Usually get them for $50 or even free. Just got a 55" Vizio 4 years old on Craigslist for free. The Power board was bad. Any way find the exact duplicate of yours and take your new boards out and put them in the one needing a board. Then you have spare parts to use if other things go bad. You can store your TV until you find one. Keep checking the electronics site on CL and maybe find one. I don't think it is practically to try and change out screens.

da

Mostra altri 5 commenti

Aggiungi un commento

6 Risposte

Risposta Più Utile

@wmidgett85 sorry to be the bearer of bad news. Once your LCD is broken there is no way to fix it. It will have to be replaced. It is extremely difficult to find a new one. The cost of the LCD panel, if even available, will be more than the cost for a new TV. The only way to possibly find one is by either doing an online search based on the manufacturers label affixed to the panel or by purchasing a TV, same make and model , that is broken other than the LCD. Then harvest the LCD from that.

Questa risposta è stata utile?

Punteggio 7

Commenti:

Well, That answered it. I supposed I am doomed, I supposed best thing is to list the mother boards for sell. I have searched every where for a replacement with no avail. Thank you so much brother!

da

This isn't exactly true. I know, because I broke a panel on a Samsung 65". I spoke with Samsung, admitting accidental damage. This isn't covered by warranty so I was required to purchase a replacement panel, and this was replaced on site with all labour and parts costing significantly less (in my 1/3rd) of the retail price.

da

I was told by the Samsung authorized repair shop that Samsung screens are among the flimsiest in the industry and that they are basically made fragile so that if you do much as press on the screen too hard when wiping it that can break the LCD. Their own shop told me to go with LG. I got the run around for months and in the meantime I did get an LG and I’m actually much happier with this tv than my curved paperweight I have now.

da

Aggiungi un commento

To those looking to replace screens:

Only the manufacturer will have replacements at this time. In most cases, the cost of the replacement screen will exceed the cost of replacing the TV. One posted here indicated that he/she was able to get a replacement by calling Samsung directly. While I don't dispute this, it is news to me that this occurred. I was more surprised that Samsung sold the part at such a low price. If you can, pursue this for your sets as well. Replacing the screen is a fairly straight forward process. Keep in mind that you will be working with delicate ribbon cables that connect the boards and screen. These cables can easily tear and become useless. If you are not comfortable with the process, contact a service provider that can replace the part for you.

Be also aware that panels don't usually fail (other than from physical damage). All other options should be explored prior to screen replacement.

Dan

Questa risposta è stata utile?

Punteggio 2

Commenti:

Ibe changed one out myself. SO SIMPLE your trouble will be locating one used from saved parts. New will exceed the cost of the entire TV sadly but true. Mine cost over 1k the labor they had the nerve to ask for was over 500 I changed it myself in 30 minutes had never opened one in my life. TV works great..

da

I have two 55" Samsung televisions. One is a 4K the other is 1080P. Can I use a regular 1080P screen to replace a 4K screen that is cracked?

da

Aggiungi un commento

UPDATE on my previous problem and how it was fixed:

__________________________________________

Previous message:

“I bought a 55 Inch Samsung QLED TV UE55KS9000 in 2016, my kids broke the screen in Sept 2019.

Hard to contact the company appointed by Samsung to do the repair, but in the end I got the figures:

I bought it for 1500 GBP in 2016 in LONDON , now I live in PARIS and they want 792 EUR for the screen, plus 55 to look at the job and I am guessing/hoping they will charge another 100 EUR to fix it (could be more).

In the end I am still deciding if it is worth it: the tv is 3 years old so the cost of fixing it is almost as much as the current value.”

__________________________________________

Info: I am writing in Nov 2019 and my Samsung Tv UE55KS900 was bought in Dec 2016 for around 2000 EUR (after Xmas sale, otherwise the price would have been 2500 EUR).

After 2 and half months trying to get attention from the the external customer service appointed by Samsung in France my tv is NOW FIXED: I paid 792 EUR (incl 20% VAT) for the Screen, 96 EUR for the repair (incl 20% VAT) and 96 EUR (incl 20% VAT) to have them doing the repair job at my apartment (this is optional).

This is WHAT I LEARNED AND WHAT YOU SHOULD KEEP IN MIND:

1) if your TV is more than 4 years old just buy a new one as the value of your TV is probably getting too low to justify a 50% cost for repair, but until 3 years old I found it was a good deal.

Also: the replacement labour cost is the same either if you paid your tv 1000 EUR (accounting for 10% of the full cost) or 2500 EUR, so, being my TV so expensive (2000/2500 eur) it was not a big deal (5%)

2) Samsung customer service (at least here in France) is really bad, you can forget about a level of service like Apple. I will not buy a Samsung TV ever again.

3) It is paramount that you call the SAMSUNG customer service ASAP to get a cost estimate to decide if it is worth repairing or buying a new one.

4) You cannot find screen replacements online. You either buy it from the Samsung customer service or you have to find a way to buy it directly from Samsung in Korea or wherever they produce them in Korea/China contacting Samsung Korea, but I guess they will tell you to contact your country Samsung base.

5) When the technician came home to fix the TV QLED screen I was shocked to find out that (1) it took 5 minutes swap it with a new one because (2) the screen they send you is BASICALLY THE WHOLE TV (back and front) minus the stand and the hardware components inside the tv (which are basically two small motherboards connected by very delicate wiring). This could make you think that it is a very easy job, but it only is for a repair guy who knows what he is doing.

6) Even if you find and buy the screen directly from Korea/China I strongly recommend that you do not repair it yourself: there are too many bands and wires (linking the two motherboards) that can be damaged. Paying an extra 10% on top of the TV screen cost is a no brainer to avoid damaging the motherboards and destroying the TV a second time.

Only if you have seen someone doing the job before (and you have possibly filmed the process) you can attempt to do the job yourself. (Again, not recommended)

TO CONCLUDE: I think the cost of replacing the screen was a good choice in my specific case as buying a new top of the line (series 9 or equivalent Q09 line QE55Q90R) Samsung QLED Television would have costed me twice as much.

One more point : the only thing that was stopping me from repairing the TV was the fact that I contacted a couple of online TV sellers and they offered me a 2019 brand new QLED SAMSUNG 55" QE55Q90R model for 1899 EUR, but in the end I felt like I was throwing away 50% of the value of the old TV.

Questa risposta è stata utile?

Punteggio 1
Aggiungi un commento

Replacement screens can be readily found on eBay and other non-auction sites, google search your model number and add replacement screen or other parts that are bad if the screen is fine. If you buy the replacement screen directly from the manufacturer then, of course, it’s going to be as much as the original cost of the set, it’s the same as going to the dealership to buy a replacement part for your car because the dealership bumps the price up by as much as %200.

Questa risposta è stata utile?

Punteggio 1
Aggiungi un commento

Store your cracked screen TV until that model gets a little age and you may be able to buy one of the same size and model needing a board replacement for cheap or even for free on Craigslist. Then just change out your internal parts (boards) to that TV and have a good TV.

Questa risposta è stata utile?

Punteggio 1

Commenti:

I'd love it if everyone would go in their closet to take a picture of their broken Samsung! We spent a lot of money on this one TV and had it for 18 months and then the screen goes out. I promise you no physical damage on our part. We've been a Samsung family for a long time and very disappointed this happened.

da

Once again man thank you everybody for all the comments like I was totally blown away when I turn this city Hit the floor just adds TV number 5 to my son body count at the tender age of 4 but I think the best thing especially since I have to pay on this thing for a while it's just find somebody that's got a freaking she be the same TV or whatever with a different problem and buy them buy it from is work on it at my leisure while I pay for this thousand-dollar paperweight I got I will update you guys as soon as I move forward with this and give you guys the you know what I found and what I'm doing and things like that all updated as I go over there and get it done now so now the search continues tank guys

da

Aggiungi un commento

Exactly what's this guy thinking. I work for a retailer that sells tv’s and it frustrates me when customers think or demand a screen to be replaced for free because they are too incompitant or clumsy to look after there stuff. If you don't takes the sales guys advice and take out the extended warranty then don't come back crying when you brake it. Go through your home insurance and suck up the premiums. Why wouldn't you cover a £1700 TV against acidental damage?

Questa risposta è stata utile?

Punteggio -1

Commenti:

Please note though, that extended warranty coverage does NOT include physical damage either. Warranty coverage is for defects and failures not damage.

Dan

da

Bro this guy wasnt crying, just asking advise. I think you may just be a genuine @%^$$@$. Hope whatever is making you a miserable !$$&* gets better man, praying for you, and anyone who has to deal with you.

da

Wow the first comment was pretty crusty !!! This site is for people who like fixing things when accidents happen so screw the insurance premiums !!! Wow just can't believe some people.

So at dhopjimmy. Com you can find almost everything you need to repair your Samsung however the Lcd screen is the hard fund for sure. I'm in search for one myself . If I find one I will certainly let you know and make our crusty friend go away.

Cheers and good luck

Happy fixing!!!!

da

fred elliot you area sales person... not a repair technician you know literally nothing beyond specs and figures. don't comments on a subject if you have not knowledge on it.

da

a friend of mine bought a SAMSUNG 55" ; unfortunately there were no working Red stickers on the box about the delicate screens, also the salesman failed tp point out that these Flat Screens are quite delicate;

he did not offer to have the shop technician to install,

Since the Frame of the TV is less than 1 " wide, it seems part of the palm of the guy installing it pressed against the TV and it cracked ( protective screen still intact )

also no advise was given at all about Extended Guarantee

The online Samsung agents were very polite ; final offer : Generous discounted rate to repair which was actually 87% of the cost of the new one . I would assume that an undiscounted figure would exceed the cost of a new one.

May be somebody can figure this out.

I tried to reach the Complaints department of Samsung at headquarters.

Any advise here. Thanks.

bader lama

da

Mostra altri 9 commenti

Aggiungi un commento

Aggiungi la tua risposta

William M Midgett sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 61

Ultimi 7 Giorni: 402

Ultimi 30 Giorni: 2,116

Tutti i Tempi: 230,265