I have just bought a crucial 32gb memory kit for my Mac and have been trying to install it with no avail. Then i go back to just the apple memory and still no action. Any suggestions?
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Sounds like you didn't insert the models in correctly. There is a left and right side and you do need to fully seat them once you get the orientation correct.
Review these two Apple T/N's
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As far as i know i have them inserted right. I finally got the apple ones to work but not the new ones and as far as i know it is compatible with this Mac
Are you using and purchased the right memory?
iMac (Retina 5K, 27-inch, 2017)
Get memory specifications for iMac (Retina 5K, 27-inch, 2017), then learn how to install memory in this model.
Memory specifications
This iMac model feature Synchronous Dynamic Random-Access Memory (SDRAM) slots near the bottom of the computer with these memory specifications:
Number of memory slots 4
Base memory 8GB (2 x 4GB DIMMs)
Maximum memory 64GB (4 x 16GB DIMMs)
Use Small Outline Dual Inline Memory Modules (SO-DIMM) that meet all of these criteria:
PC4-2400 (19200)
Unbuffered
Nonparity
260-pin
2400MHz DDR4 SDRAM
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