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This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

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When I make a call they can't hear me, I can hear them.

When I make a call they can't hear me, but I can hear them. When they call me they can hear me with no problems.

Risposto! Visualizza la risposta Anch'io ho questo problema

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Punteggio 64
31 Commenti

When I answer my telephone on my J5 when talking I can hear music for about 60 seconds it's annoying as causes me to miss what's being said by caller No one can hear it only me. Anyone with any answers please.

da

its true some time we are in hurry.

da

My phone makes me sound like a monster to my callers. What's wrong

da

When I call others on my phone they can't hear me but I can hear them but if I play music on you tube I can hear them but they can't hear me on my phone but I hear them

da

Same my mobile problem

da

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11 Risposte

Soluzione Prescelta

Dan if the phone was consistently dropping you voice i would recommend replacing the mic but since it works intermittently I am leaning toward this being a software issue. Have you installed any apps that coincide with when the phone started to act up?If so you may want to check the settings of the apps and if it does affect the phone function . I know that some recording apps can shut off your voice . This may be the situation here. You may need to delete the apps. If this brings no joy you may need to do a factory reset to bring the phone back to original status. be forewarned that a factory reset will delete all you data, contacts, etc. If you decide to do this it can be done in one of two ways . You can go into the settings and do it from there or from the command This video shows how

https://www.youtube.com/watch?v=IdwT5fQS...

Hope this helps

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19 Commenti:

I can hear but can't be heard.

da

Same problem with me, I can hear the other guy, But he can't hear me.

da

Or they can hear me a little bit, but barely

da

had this problem found out i had covered the mic with a badly fitted screen guard.What a wally!

da

this is a problem on my laptop messenger not my phone. If I or the other call I can hear them but they can't hear me. My mic and camera are on. How do I correct it on my laptop? it was working but suddenly just stopped. I may have disabled an app that was allowing to use the feature . Any suggestions on which apps need to enabled to get this fixed.

da

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This has been happening ever since I have had the phone, about 6 months. It always works when someone calls me, but never works when I call someone.

I will go through my apps and see which ones use the phone.

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7 Commenti:

My Umidigi Z2 Special Edition when I make or receive calls the other person can't hear me but if I connect my Bluetooth headset it's just fine

da

Same here. I thought that I played with the interrogation codes wrong?? Maybe I did. I've tried everything I can think of.... Now when I take a video my Mic works fine. I'm at a loss.

da

My umidigi f2 when I call some one I can hear but they cannot hear me how can I fix the problem please help me.

da

Surjeet Singh my F2 is doing the same thing. Did you resolve the issue

da

I hear them but they don't hear me. Why?

da

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I had to get a new google account to use on my android and now people can hear me. What is on a google account that makes it so people can not hear me. I have not found an answer. What setting are on a google account that makes it so people cant hear me? I have no idea. They heard about three words and then silence. It cant be a google mic setting. The phone works fine with blue tooth. The great google android phone mystery and I am not the only one.

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Punteggio 9

6 Commenti:

No your NOt... I'm having the same issue.

da

I am having a similar issue. Callers cannot hear me, but I am voice transcribing this message. Both use the same mic.

da

YES I'M HAVEING THE SAME PROBLEM WITH MY PHONE I CAN'T HEAR THEM BUT THEY CAN HEAR ME what's the problem with my cellphone and how do you fix the problem please do fix it for me

da

Call people's but they don't hear me

da

Same here! I can hear them perfect but they can't hear me..has anybody found out how to fix that? I tried everything I know

da

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Im stuck too. My samsung galaxy s8 plus just started this today. I cannot hear other person on my phone but they can hear me. I've tried to restart. Worked a bit then stopped again where I cannot hear. When I did hear it was when speaker was on. How can I fix this? I just updated google play store apps.

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Punteggio 6

4 Commenti:

Was all solved once updated apps??

da

I have samsung 8 and I have had same problem for last 3 days!

da

I have samsung s9+ and I have this problem

da

I sound like a monster to callers how to fix this problem.

da

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Nobody could hear me when I called from inside my house, but when I was somewhere else there was no problem. If you turn off Wi-Fi Calling then when you are inside your house your connection will go through the tower network and not your Wi-Fi, which may be weak when it comes to phone calls. Alex

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1 Commento:

Sometimes my mic gets crumbs and dust in it. I just blow it out with keyboard cleaner or in a pinch just blow it out.

da

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Do you have Sprint? I had Sprint, and my phone was doing that. My son had Sprint, and his phone was doing that. I switched to Verizon, and the problem was solved.

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4 Commenti:

i have at& t

da

I just got a phone from metro pc and when i make a phone call the other person cant here me i can hear them , does it have something to do with Duo the vidio calls could that be the reason ? I dont have it on vidio calls could i have hit a botton by mistake and that why i have problems

da

Can someone help me please

da

What should I do why no can hear my voice but I can heard them

da

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Go to Android app store download Clean Master and do a antivirus update and let me know if that works.

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3 Commenti:

can my google account get a virus? why did my phone work when i made up a new google account. the virus would not be on the phone but in the google account.

da

Google assistant could be the problem. It's always "listening" so the other person can't hear you sometimes if it hard activated. Turn voice activation off.

da

Turning off Google assistant voice activation in the apps settings worked for me, it stopped being muffled and is clear as.

da

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I have a Hisense E30 the problem Wen I called people they can't hear me.

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My S7 was having the same issue. did a Factory reset in Feb 2018 and it seemed to fix the issue. Then in May 2018, when I did a cold start it was caught in an endless boot loop? (blue text at top of screen)? Took to US Cell and they said it was terminal. No explanation given.

Frank

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Use a earphone and check its working or not

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Just tried making different google account and it fixed this problem

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Dan sarà eternamente grato.
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