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Why won't my printer print in black?

My printer just stopped printing in black. It will print some sections, but not all. Very light with whole section lines missing in blocks. I have changed the ink cartridge twice now. First one that stopped was a refill. Second one was brand new ink cartridge from Staples. I have cleaned the heads, alignment, done printer tests, etc. Nothing works. Help!

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Its mostly a clogged black nozzle. to check if its the nozzle do a nozzle check by going to Setup > Maintenance > Nozzle Check and if the black one is missing on partly missing do a head cleaning and try again.

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deanna evertt sarà eternamente grato.
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