The Samsung Galaxy Note 4 is a cellular smartphone that was released in October 2014. The Galaxy Note 4 Model Number is SM-N910, SM-N910A, SM-N910T, SM-N910V, or SM-N910R4 for American variants.

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Does diagnostic software or an app exist for the Note 4?

Even after charging to 100%, my Note 4 will drop in seconds to 54% and then reboot over and over perpetually. Plugging it in will show that the battery is at 0%. A new Samsung battery doesn't help. Factory reset doesn't help. Maybe over the years, a short has been made.

Would anyone be aware of either a downloadable piece of software for a computer (to use while connected to the phone) or an app or on the phone itself to find problems for a Note 4?

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If you dial *#0228#, the phone enters a diagnostic mode showing battery info.

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Thank you. I will have to reactivate the phone to do this, as I have switched phones until I can make the Note 4 reliable. Again, thank you, though.

da

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Hutch Hutchinson sarà eternamente grato.
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