Frozen screen, can't factory reset

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OnePlus 3T

Repair guides and disassembly information for the OnePlus 3T Android smartphone. Released in November 2016, model number A3010.

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darkdr666 @darkdr666

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Postato: 31 mar 2017

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Frozen screen, can't factory reset

So Ive had my oneplus 3t for few days now, and the other day when I woke up I noticed the screen is frozen, I tried doing a factory reset but the phone vibrates without oneplus 3t logo showing up. Anyone knows what can be the reason or how I can fix it? Thank you very much

http://imgur.com/a/oGRaG

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S W @avanteguarde Rep: 48,3k 7 66 97 · Answer 1 · 2017-03-31T17:09:39-07:00

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S W @avanteguarde

Rep: 48,3k

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97

Postato: 31 mar 2017

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If you bought it from OnePlus, and you've only had it for a few days, I would contact them for an exchange. From the pic you posted, either the logic board has gone bad, or the LCD has. Either I wouldn't try fixing this your self if its still under warranty.

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OnePlus 3T

Frozen screen, can't factory reset

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