When I woke up this morning my phone was on the charger and already stuck on the android screen. I have already booted it in safemode, did a factory reset and clear all cache files. I don't see any other options on there.... Help!!!!
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@carolnlanglais ,Carol, You have already tried what normally should have solved you issue, Just a thought remove your SD card and battery,wait 30 min's., reinstall battery and try powering up, then power off and install SD card and power on. If not resolved maybe try factory reset one more time. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
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Update... Now it's stuck on the "Tracphone" screen....
da Carol Langlais