Samsung Laptop with Windows 10 Upgrade Issues
My Samsung laptop (Model NP355V5C w/ a RAM upgrade to 8 gigs) recently had the hard drive crash completely. I have replaced it with a SSHD, got a boot disk for the original setup for Windows 8, and can get that to load without issue.
I download the Windows 10 upgrade and everything seems to go fine until it is doing the final installation process. It gets to like 20% or whatever and reboots the first time. During reboot, it gets stuck on the pre-screen (Samsung screen) and I cannot even get past that into the BIOS.
I removed the hard drive, formatted it, and did the whole process over again after doing the Windows 8 updates, thinking maybe it was missing something in one of those updates. Well, I'm back on the Samsung screen and can't get into the BIOS again.
I have tried to hard reset it (turn it off, turn it on) but it still won't go past the Samsung screen. There isn't even any dots spinning on the bottom of the screen...nothing but the Samsung logo.
Before, I have done the upgrade without a problem...this computer has operated Windows 10 using the upgrade in the past. So I know the computer can handle 10...but I can't get it to go through the installation completely this time.
Thoughts? Help? I'm so confused...
Questa è una buona domanda?
1 
2 Commenti
Update - I am able to get into BIOS if I'm really fast and noticed by Boot priority was set to windows boot manager PO ST1000LM014-1EJ164, I disabled it and it reboots straight into the BIOS. I disabled fast BIOS and still can't get past the Samsung screen.
da liz.karschner
Update 2 - I am now able to get into the "your computer didn't load properly" and tried to repair, but getting Startup Repair couldn't repair your PC.
da liz.karschner