Rep: 13
1
Have a ps4 that got kicked hard enough to unplug it. Lights work on power up, but nothing displays on the screen. How would I go about diagnosing it?
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Rep: 34,8k
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Here are the steps to diagnose it:
1) Plug it in to the wall and power it on...be sure that the power cord is fully inserted into the PS4 and the wall.
2) Let it sit there, turned on, for about 5 minutes. Taking note of it's behavior.
3) It might turn the blue light on and restart by itself...that would be normal. Or it might just power on and go to the white light. If it just stays on the white light and stays on then it's likely some sort of HDMI issue...it could be the port of the ic chip.
4) If the light just flashes blue that means there is probably a bad joint under the APU.
5) Be sure that you are using a good HDMI cable and check the port on the TV as well.
I hope this helps!
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Rep: 591
3
most likely the hdmi port, does it look broken?
sometimes is it inside you can see only.
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It doesn't appear to be broken
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