do I need to format my phone?
my phone is still ok but my touch screen won't work, I can't use my phone. thanks
Questa è una buona domanda?
my phone is still ok but my touch screen won't work, I can't use my phone. thanks
Questa è una buona domanda?
Hi, Until you get your phone fixed try using a USB mouse connected via an appropriate OTG (on the Go) cable to the phone to navigate through the phone. It is a bit awkward but at least you can do things like backup your phone etc before anything else happens to it. A USB keyboard also works the same way on most Android phones if you need to input a pin number to unlock the phone and then switch to a mouse to navigate. Pattern locks are harder though
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If your sony supports OTG, this is the type of cable jayeff is talking about:
I can confirm Sony Xperia flagship phones all support OTG.
Is the screen glass cracked? If yes then get the screen replaced. The glass is actually fused together with the digitizer touch screen and when it cracks touch screen functionality dies.
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No. I really doubt it's software at fault.
da Ben