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The Western Digital My Passport Ultra is a USB 3.0 portable storage device with capacities from 500 GB up to 5 TB.

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My Harddisk is not being recognised by my system.

Model name Passport: WD My Passport Ultra: while embeddings into the port of my framework its not being perceived furthermore no spotlight is being seen. It would be ideal if you help me and revert me ASAP.

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Have you tried a different USB cable?

Have you tried a different USB port?

Have you tried a different PC or laptop?

All these questions are to find out where the problem might be, your PC, the USB cable or the Passport HDD.


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Many times I have had issues with USB Cables, look for a Thick Cable USB cable and then try again.

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Shilpa Suresh sarà eternamente grato.
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