Everything Go away after power off

Question

LG G2

A touchscreen smartphone made by LG released in September 2013 with the model number VS980.

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Hi there!

I have a LG G2 phone with Android 5.0.2 and theres a problem with that.

the problem is every time I power off the phone , any preference goes away.

for example my date and time resets to a random day, my phone name resets, my hotspots name, some of my Apps loose their data.

I couldn't find anything wrong with my phone and I dont know what should I do!!!

any solutions ?!

Tnx a lot!!!

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Iven @ivenn Rep: 89 4 1 · Answer 1 · 2016-08-10T07:58:07-07:00

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Has it only deleted data for some of the apps but not others? Has it started after you installed a new app?

Do you have any anti-virus apps on it? If not install some and run them.

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