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Introdotto il 19 settembre 2014, questo iPhone con schermo da 4,7" è la versione più piccola dell'iPhone 6 Plus. Identificato dai numeri modello A1549, A1586, and A1589.

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Home button stops working when screen is seated into the frame clips

A customer came in with a mint condition Iphone 6, completely flawless both the outside and inside. No drops and no sign of water or moisture is visible anywhere, I checked especially around home connectors. The problem is that the home button no longer worked for her, everything else was fine though. The button is fine as long as the screen is completely detached from the clips that go inside the metal frame. However, attaching even one clip on either side disables home instantly so you can't even wake the phone with it nor any other normal usage. It clicks just fine both outside and inside the frame and I just noticed that touch id works in any situation. It doesn't appear to be jammed as siri doesn't show up nor is it randomly clicking itself.

All screws are in the correct place and they are all original as far as I can tell. I tried removing the screen connectors protective plate before attaching but nothing changed.

I have yet to change the home button as we are out of those and I'm always hesitant to bork the touchID. If nothing else works we'll try it but it takes some time to get the parts here.

I'm quite clueless, anyone have any advice?

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Try another screen?

da

I could give it a try, although I'd still use the same parts like the aluminum plate etc which might be part of the problem. I suspect a grounding issue but I don't have any real evidence or why it would occur. We'll see how it goes.

da

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Sounds like screws are to long, or the back plate or home button is to thick

My friend bought a phone just like the one you described(only kind of opposite issue I think). Perfect phone just the home button wasn't working couldn't get the phone to the unlock (passcode, open apps or back) screens. So I took it apart for him took the home button out. Made sure it clicked when only the home button itself put the plate on the back made sure it clicked. Sat down and was like hum put it back in till screws where tight but not to tight like I've always done same thing wouldn't work. Stopped over thinking it (prior military so thought dumb for a sec) I loosed the screws that looked OEM to me, and tested it when it was not in the phone worked perfectly (while before it wouldn't work at all when I first took it apart). So I was like ok gonna go ahead and put it back in. It worked perfectly after so my guess for the one I had the screws where to short (they tightened the back plate on to tight when fully screwed in). it might be opposite for you try tightening the screws more if can't then get a set of shorter screws.

I really hope this helps someone out possibly someday.

Also I told my friend that the home button inside the phone is not an actual iPhone OEM home button because it didn't have the apple symbol. So if the phone had been taken apart before by someone they may have done a screen replacement that had parts already on it (home button and camera). I had an IPod that the screen cracked and the replacement one came with a home button that didn't work at all (the replacement home buttons don't work sometimes, or they just do not fit properly inside of the frame, so that they cannot work).

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Hey Svenpa,

The Touch ID fuction is ofcourse not a click, you just place your finger on it and it unlocks the phone. I think something inside the homebutton is broken or dirty. Maybe try to blow some air into it so it's clean.

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I know it doesn't need to click, I just meant the touchID works while the normal button press does not. Which means it's not entirely dead when seated into the clips. I've cleaned the contacts, even though they were clean from the start, but there was no difference.

da

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