Sluggish performance across the board
So I work for an Apple repair shop and am well versed in most hardware/software troubleshooting. The #1 problem people have when they come in is a slow iMac/Macbook that freezes and beach-balls (colorful spinning icon). We always check the RAM and CPU usage to see if theres a rouge application that is chewing up memory, but that almost never seems to be the case. We clear out extensions in browsers, run anti-virus to clear out malware, check he HD to make sure its not loaded to the brim, but usually to no avail. We are tired of being unable to help our customers with what should be an easy repair. Is there any solution to a perpetually slow Mac other than the steps listed above? We tend to see the kernal (root) task running anywhere between 50-130 threads on exceptionally slow Macs. Please help with this overly persistent issue.
Questa è una buona domanda?