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I have 2 of these printers in my house and whenever they scan they scan in grayscale they wont scan in color from any computer I have even when not over the network On top of that 2 of my computers will lose this printer what do I do?
Questa è una buona domanda?
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is a software issue not a hardware DIY .
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Good Luck,
N
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All you need to do is to download a fresh driver and printer software from your manufacturer`s website and install it. This shall most probably will fix your issue and you may need to share your printer once again after re-installation.
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What OS are you using?
da originalmachead