How can I replace my broken Zik's speaker?
Hello,
More than three years ago, I bought a Parrot Zik. This bluetooth noise-canceling headphone was sold as a very high-quality product. Indeed, for three years, I had no issue with it.
But now, my left-ear speaker is dying. It simply doens't work any more, except when I find the right way to put my head and if I don't move anymore. Otherwise, it looses the contact.
I tried to reach out to the support on their official forum (https://community.parrot.com/t5/Zik/Faux..., in French) but no one answers me. It's a shame for a company that sells 350€ headphones !
I am willing to try to repair it myself, but I can't find any guide or detached pieces. Where should I look for a left-ear Parrot Zik speaker ?
Thanks a lot
Regards
Questa è una buona domanda?
I know it's 2019, but I still love my Zik, I dropped it yesterday and something broke inside left piece affecting it's sound output, any suggestions..?
da Nouman Tahir
Hi there, mine didn't particularly fall, yet I feel there is some moving part in the left ear, and sometimes the noise cancelling feature produces a low frequency, larsen-like sound. I intend to fix it. Let's keep each other informed
da Arthur Basin
Note : I'm French, maybe I'll be able to contact someone at Parrot, although they ceased this activity...
da Arthur Basin
Hi there, I received an answer from Parrot customer service, they offer me to send a video tutorial. I'll let you know when I receive it.
da Arthur Basin
Grrr... they sent me the Hearphonemate video to replace the cushion...
I found an exploded view but it does help so much: https://wordsoftim.files.wordpress.com/2...
I feel like I need to pry out the battery compartment but I fear to break something. I'll wait for their response again...
da Arthur Basin
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