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Repair and disassembly guides for the Compaq Presario CQ60.

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My earphone do not play

my laptop keeps showing earphone not plugged in when it is even inserted. is it a hardware problem or software problem and how can i solve it.

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Hi,

More than likely it is a faulty earphone socket. There is a contact within the socket itself which 'tells' the audio controller when a plug has been inserted, so that the sound can be re-directed from the internal speakers to the earphones.

It may also just be a loose connector cable from the board to the motherboard, so check for that first.

Here is a link to the service manual for your laptop. Scroll to Section 4-34 for information on how to remove the audio board, attached to which are the mic and earphone sockets.

http://www.hp.com/ctg/Manual/c02985882.p...

Here is the part number for the board.

Audio board (includes audio board cable) - 486634-001

Here is a link to just one supplier of the spare part, to find more just 'google' the part number.

http://www.amazon.com/Sparepart-HP-AUDIO...

Hopefully this is of some help.

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