Cannot use my home button and touch id

Question

iPhone 5s

L'Apple iPhone 5s è stato presentato il 10 settembre 2013. La riparazione di questo dispositivo è simile a quella dei modelli precedenti e richiede cacciaviti e strumenti di apertura. Disponibile nelle versioni GSM o CDMA con capacità di 16 , 32 o 64 GB nei colori Argento, Oro e Grigio Siderale.

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CharlesLilyy @charles96

Rep: 11

1

Postato: 2 mar 2016

Opzioni

Cannot use my home button and touch id

Hello everybody,

I have a problem.

I replaced a iPhone 5s screen and everything goes well like always but after a week I cannot use my home button and touch ID

If I go to the settings and try to make the touch id enable it came out that unable to complete Touch Id setup, Please go back and try again.

What can i do ? Do I have to replace the home button ? If Yes How much does it cost ?

Thank you for helping me !

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Its frustrated right. I went to the phone centre. They recommended that I just change the home button. But still I cannot use the touch id after replace it.

5 mar 2016 da CharlesLilyy

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Soluzione Prescelta

Patrick @c3pt

Rep: 283

3

Postato: 3 mar 2016

Opzioni

You need to be using the original home button from the phone in order for it to work. The fingerprint sensor is uniquely tied to each 5s. Open it up and see if the clip came loose. Try cleaning it out too, there might be some dust/dirt in the way.

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2 Commenti:

I tried but still cannot use the home button. Is that true if I change a new home button the touch id cant be use ?

5 mar 2016 da CharlesLilyy

Is there any solution that I can do ? thanks for the info anyway :)

5 mar 2016 da CharlesLilyy

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Its frustrated right. I went to the phone centre. They recommended that I just change the home button. But still I cannot use the touch id after replace it. — CharlesLilyy
I tried but still cannot use the home button. Is that true if I change a new home button the touch id cant be use ? — CharlesLilyy
Is there any solution that I can do ? thanks for the info anyway :) — CharlesLilyy

Rany @rany Rep: 41k iCenter SARL 15 78 89 · Answer 1 · 2016-03-05T08:48:16-07:00

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Rany @rany

Rep: 41k

iCenter SARL

15

78

89

Postato: 5 mar 2016

Opzioni

Did you check that the home button flat cable is not loose?

If it is properly seated yet not working, you may want to determine the cause such as damaged/crinkled/torn or some other issue somewhere else. Or you may just want to replace it with a new known good home button flex cable. If the latter works as a home button, you'll loose Touch ID functionality.

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How would repair it to retain Touch ID functionality? Link please on this issue.

5 mar 2016 da mayer

@mayer, can replace flex cable to regain home button function, but cannot retain Touch ID except if replacement is done @ an Apple Store. In some cases we can repair corroded connector or partially torn flex cable. Completely torn is so difficult to repair that it's not economically feasible.

6 mar 2016 da Rany

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