Salta al contenuto principale

How to turn on the microphone so I can use skype etc

I have tried everything to get it to work even downloading another driver for the microphone nothing worked... PLEASE HELP ASAP

Risposto! Visualizza la risposta Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 0
1 Commento

Yes the webcam is working and the internal microphone is showing up I tried to reinstall the driver for the microphone but it wouldn't let me and said the driver has already been updated but hasn't because I haven't seen any updates regarding that matter and I will try the diagnostics test again thank you

da

Aggiungi un commento

1 Risposta

Soluzione Prescelta

Hi,

The only mic I see in the documentation for that model is in the webcam assembly at the top of the display bezel. The webcam was an optional purchase on that model. Does the webcam itself work? Because if it does not then either it is not there or not working, and in either case the mic would not work.

If the webcam is working, is the internal microphone showing up in Control Panel > Sound > Recording? Have you selected it? Is this the driver you have installed, (It is the latest for your laptop and is only up to Win7)? http://www.dell.com/support/home/us/en/1...

There is this link which allows you to do an online diagnostic check on your hardware, select microphone. http://www.dell.com/support/home/us/en/1...

What OS is the laptop using? Dell does not support Win10 in this laptop.

Block Image

If the camera/microphone is physically not installed, you can purchase a USB webcam and connect it to your laptop so that you can use Skype etc.(make sure it has a built in microphone)

Questa risposta è stata utile?

Punteggio 3

10 Commenti:

Both links did not work I dont know the OS and I thought about getting another webcam yes but I would still try to make sure that is the only other option

da

Hi Diamond Angel,

Just a check and you might have been there already. Apologies if you have. Using the above picture as a guide. Is there an option in any of the tabs on the right side i.e. General, Listen, etc which says Device Usage 'Use this device' or Don't use this device' or words to that effect? If there is click on use (or enable) and then click on Apply and hopefully it will work

da

didn't work but thanks

da

Hi Diamond Angel,

It could always be that the microphone itself is faulty. If you feel so inclined here is a link to the Service Manual for your laptop. Scroll to page 41 for instructions on how to remove and replace the microphone board. http://downloads.dell.com/Manuals/all-pr... The board itself is available on Ebay. Just search for Dell E6400 microphone

da

Thanks

the microphone is supposedly still working didn't need to replace anything oh another question if you don't mind is how to upgrade this laptop to windows 10 I went to the website already downloaded the software pressed run and nothing occurred I keep hearing it's not possible to update it yet you can do other things

Yet windows 10 is available for this laptop and I want to update asap

da

Mostra altri 5 commenti

Aggiungi un commento

Aggiungi la tua risposta

Diamond Angel sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 0

Ultimi 7 Giorni: 0

Ultimi 30 Giorni: 0

Tutti i Tempi: 515