My screen is lit up but won't response to touch

Question

ZTE ZMAX

This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

Rep: 13

1

Opzioni

Is there a way to fix my screen myself.the screen won't response to touch so I can't unlock my phone or do anything with it

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Zach luc @zachluc Rep: 566 10 3 · Answer 1 · 2016-01-20T15:56:53-07:00

Rep: 566

10

3

Opzioni

Try hard resetting the phone:

'''With the device turned off, press and hold the Volume Up and Power buttons until the ZTE logo screen appears, then release.

Press the Volume down button to highlight wipe data/factory reset.

Press the Power button to select.

Press the Volume down button repeatedly until Yes -- delete all user data is highlighted.

Press the Power button to select.

Wait as the device resets.

'''

If that doesn't work, try replacing the screen.

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