Why I cannot see anything on screen

Question

Samsung Galaxy A5 (2015)

Uno smartphone Android di Samsung per il mercato asiatico, con vari numero modello, lanciato nel dicembre 2014.

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Dharmesh Punjabi @dharmeshpunjabi

Rep: 1

Postato: 4 nov 2015

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Why I cannot see anything on screen

I can see small lines on my screen with grey background nothing else......dont know what is happening behind. Can I fix the problem or I have to replace the screen?

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Thanks Jim, as you said I tried. The phone is vibrating, I can hear incoming calls & messages but cant see anything, I will get LCD or screen replaced. Thanks for your response.

4 nov 2015 da Dharmesh Punjabi

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Thanks Jim, as you said I tried. The phone is vibrating, I can hear incoming calls & messages but cant see anything, I will get LCD or screen replaced. Thanks for your response. — Dharmesh Punjabi

score 2 · Answer 1 · 2015-11-04T16:41:38-07:00

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Jim CellularRepairCenter @cellularrepair

Rep: 469

Cellular Repair Center, Inc.

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Postato: 4 nov 2015

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Sounds like your LCD is damaged. Check to see if the phone turns on. Remove the battery and reinsert it. Turn on the phone by holding the power switch for 5 seconds. Does the phone vibrate for a bit? If so, try to call the phone and see if it rings. If the phone seems working otherwise, then just replace the screen.

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