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Released May 2012, identified by model number J2011-03-US.

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The sound from my Jambox isn't clear. How can I fix this?

Today I turned on my Big Jambox wanting to listen to some music. Instead of the sound coming out crisp and clear, it came out very muffled and static-like. How do I make my Jambox emit clear sound again?

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What method are you using to connect your device to your big Jambox? Wired or wireless (Bluetooth)?

Before you go and try to replace the speaker part as mentioned in previous answer (which take a lot of effort & will void warranty), you should test whether it's a connection issue.

If you are connected via Bluetooth, try to re-pair you device with the speaker again. On occasion, Bluetooth connections between two devices can get disrupted (due to poor range, different Bluetooth protocols or something else) & therefore cause interference (especially with wireless speakers). For most Bluetooth issues, a simple process of unpairing & re-pairing your devices will resolve the problem.

If you are connected via wired (AUX cable to 3.5mm jack),the problem could be with the AUX cable itself. Try replacing the cable first (they should be relatively cheap & easy to source @ any local electrical or Hifi store) to see if this fixes the noise issue. If the issue is not the cable itself, then you can also try to clean the inputs on each device. Sometimes dirt, dust & other build-up can happen inside the AUX inputs themselves & therefore cause static & disruption to the audio quality.

However, if both of these alternatives does not resolve your issue, then it's best to contact Jawbone support for further help!

Hope this helps!


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I know this is very late, but re-pairing the device fixed this issue for me. Thank you so much for this!


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It sounds like you have a blown speaker. Let's see if we can do anything to clear it up. If you do have a blown speaker, there are 2 options. You can either take apart your Jambox and put rubber cement around the edge of the blown speaker to seal it, or you can replace the blown speaker following this guide.

Click here to view a troubleshooting page for the Big Jambox.

I hope your able to fix it!

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Where can I buy new speaker ?


Taryn, your tear down guide is excellent. I do feel the real finesse however might be in getting ones hands on the replacement parts short of stripping them from another unit. Thanks for your work none the less.


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  • Most jam boxes I've cone across dont have bluetooth. My dad was an electrician,musician an knew just about everything. He would say test it with a multi meter to see whats getting an not getting voltage. But also kept a can of Electronic Cleaner aka Static cleaner. I bet its dirty. But all the answers you' ve received are good an helpful also. Good Luck.

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Zoe Houghton sarà eternamente grato.
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