I don't know where or who you bought it from but you may want to first see if they will take it back and give you your money back.
That being said, this is a super common problem with these. Sometimes it's a power supply problem but not usually. Usually it's caused by faulty solder joints under the APU (the large main chip on the motherboard). This is sometimes fixable but sometimes it's not.
There are a lot of businesses who advertise that they can fix this problem. You can find them by Googling them, you can probably eve find some on ifixit. My business also repairs these.
For you and any future readers who read this, here is a list of things that DO NOT cause this problem:
-HDMI port - The HDMI port has nothing to do with this problem. The HDMI port only affects whether video from the PS4 shows up on the TV.
-Software and updates - These do not affect whether the PS4 turns on or not. Software issues will still let the console power completely on.
-Controller or USB port - Neither of these have anything to do with where the problem is.
-Pretty much anything else...this is caused by a problem with the APU chip...nothing else.
I hope this helps.
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10 Commenti
I have this problem to, when I press the power button it beeps and turns on for half a second and turns back off. When I press it again nothing happens. Please help, it's a brand new PlayStation 4 and is unused I've only played it for about a while 2 weeks total. Please help
da Austin Douglas
You can get a new power supply on amazon depending on the model for $50-$70 typically. Also some time just removing and seating the power supply back in all the way down can fix this issue. There is just enough wiggle room even when its screwed down for it to lift just a little giving you a bad connection. Check for the Model number on the bottom of the PS4 before purchasing a replacement power supply as the older models use a 4 pin and the newer ones use 5 pin. They are not cross compatible. Check the warranty also as once you remove the stickers covering the screws the warranty is void for the console. You can also replace other components this way as well if needed like the hard drive. Once open its a good idea to clean out any dust in there to prevent over heating.
da DragonKing Zul
I have this problem but nothing is happen when I press either buttons completely unresponsive. From u it unplugging do I just need a new power supply?
da Jon
Jon, if your PS4 is not under warranty, try this https://youtu.be/pszuueUTBrk
It worked for me after almost a year of searching for an answer. Do not take it COMPLETELY APART without trying this first.
da pigfantom
my ps4 will not turn on ive tried every possibility and nothing is working please help i have ran out of options does anybody know what to do
da kenyon billy
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