Cannot access single user mode to reset password
My partner has a Macbook Unibody 2010-2011 model with OS X snow leopard.
Her password of 4 years suddenly stopped working and now cannot log into computer.
Tried to enter single user mode to change password but none of the key board short cuts work at all. I have had a technician use another key board but still could not access single user mode (key board shortcuts not working)
Hoping someone can recognize these symptoms and offer a solution?
Questa è una buona domanda?
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