Why doesn't my Kinect microphone recognize my voice?
No matter how loud I speak or how close I am to the device my Kinect still doesn't recognize my voice.
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Try going through the steps on the troubleshooting page
Xbox One Kinect Troubleshooting
and if that doesn't work try contacting them on their website
http://support.xbox.com/en-US/contact-us...
If all of that fails then you have the choice to attempt to repair it yourself (WARNING: This will void the warrantee and Microsoft will not take it) or send it in to Microsoft for repair which could take more than a month.
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