iFixit - Answers With Device "iPhone X"

iPhone X: iPhone X Front Camera Black Screen Problem

Wed, 29 Mar 2023 13:18:40 -0700

This has been ongoing for 2 months suddenly my front camera stopped working the front flash is also not working my Face ID does work and opens my phone my Rear camera and rear flash and flashlight are fine works fine. When i snapchat the rear camera wont even turn to the front camera like it doesn’t even recognise it as being there. I switch from rear camera to front i cant even press the shutter on it it just makes a vibration when i click the shutter icon i have gorilla glass on my iphone never dropped it or anything so i dont know whats wrong should i remove the glass and clean the main screen maybe? Heres a photo and video recording of my phone front camera screen does anybody have any suggestions? Hard resetted my phone updated latest ios didnt work help? It started in december

⟐ Answered marzo 29, 2023 at 13:18 GMT-7

iPhone X: iPhone x keeps restarting even after taking it apart

Mon, 02 Aug 2021 09:07:26 -0700

Hi there

Today I had changed the back housing. After that the iphone starts to restarts every 3 minutes and noticed that there is heat below the camera, which obviously the motherboard.

I disassemble everything for testing, I just used the power button and the 3 LCD cables. But still keeps restarting. I come into the conclusion that it must be the motherboard.

Did I miss something here? I had reset the phone but didn’t fix the issue. I could not update the iphone to the latest update which was released last week I think due to the phone keeps restarting and didn’t let me update it.

Thank you for your support

⟐ Commented agosto 02, 2021 at 9:07 GMT-7

iPhone X: Water damage repair cost or fix

Wed, 01 Jul 2020 10:39:39 -0700

I dropped my iphone x in water less then a foot, ever since my iphone has been stuck on the logo loop and has been stuck on dead, I have tried leaving it charged for a long time,rice, and the loop fix. I tried using iTunes to fix it but it can't detect the device. I do not have insurance on it so I'm looking to fix it.

⟐ Answered luglio 01, 2020 at 10:39 GMT-7

iPhone X: Device Stuck In Recovery Mode

Mon, 17 Feb 2025 15:38:37 -0700

When I plug in the device it will turn on and almost immediately switch to the restore screen. When force restarting the device or turning off the device it will come back on and return to the recovery screen. Using software to exit the recovery screen results in the device boot looping. Ive tried the update and restore options only to be greeted with unknown error 4041. Letting the battery go dead and attempting to restore didn't have any yield either. The device wont enter the debug or dfu mode either.

⟐ Answered febbraio 17, 2025 at 15:38 GMT-7

iPhone X: Panic CPU x caller - rebooting every few seconds

Mon, 08 Apr 2024 01:18:42 -0700

I need some help. My iPhone restarts every few seconds when I unlock it. When it is locked it works all the time without rebooting.

I read the error code but I don't know what it means, can someone guide me where is the problem?

Panic code

{"bug_type":"210","timestamp":"2023-06-28 03:14:09.00 -0700","os_version":"iPhone OS 16.5 (20F66)","roots_installed":0,"incident_id":"D6DCF4B5-6A5E-446E-B318-FC8AB236FECB"}
{
  "build" : "iPhone OS 16.5 (20F66)",
  "product" : "iPhone10,3",
  "socId" : "8015",
  "socRevision" : "11",
  "incident" : "D6DCF4B5-6A5E-446E-B318-FC8AB236FECB",
  "crashReporterKey" : "c27374456cd62022bf606fff6bdb02803499bb8a",
  "kernel" : "Darwin Kernel Version 22.5.0: Mon Apr 24 21:10:12 PDT 2023; root:xnu-8796.122.4~1\/RELEASE_ARM64_T8015",
  "date" : "2023-06-28 03:14:09.29 -0700",
  "panicString" : "panic(cpu 2 caller 0xfffffff0105e0f54): AOP PANIC - No pulse on 0x109b248 - main(4) - \nuser handlers:\ntraceBuffer : \n280000008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140008f0140\nNo pulse on

⟐ Answered aprile 08, 2024 at 1:18 GMT-7

iPhone X: Touch screen crazy behavior

Tue, 15 Aug 2023 08:29:57 -0700

Hello , I´ve a serious problem with my Iphone X , the tactile interface creates random clicks on display. For example if I manage to open the calculator some numbers are not working and in other moments start to type ramdom numbers 88789383... and do on. I´m not sure if the problem would be fixed replacing the complete display assembly or I need to replace other parts.

Regards, Patricio.

⟐ Commented agosto 15, 2023 at 8:29 GMT-7

iPhone X: X keeps restarting after new charging flex.

Wed, 22 Jun 2022 14:52:33 -0700

Phone keeps restarting after around 3 minutes. Customer came in for charging port replacement. All screws in right place, no long screw damage.

It has had the following to rule out:

Battery and 3 replacement ports. Each flex cable was unplugged one by one to troubleshoot, even with the following unplugged it occurs: Screen Flex (Both), Face ID/Front Cam Flex (All 3), Antenna Flex (Wifi), Lower Antenna, Power Button Flex/Flash & Volume Button Flex & Charging Flex.

I have tried a replacement screen and still occurs. I have checked all the FPC under microscope and very clean and tidy. It cannot be the port surely as it occurs even when not plugged in.

⟐ Commented giugno 22, 2022 at 14:52 GMT-7

iPhone X: Dropped my iPhone X. No cracks but display gone black.

Thu, 04 Jun 2020 09:41:58 -0700

I dropped my phone accidentally. NO CRACKS in glass and touch screen is working fine but DISPLAY gone BLACK. I’m receiving Notifications, calls and speakers are working fine.

what might be the problem?

Do you think my screen is damaged?

⟐ Answered giugno 04, 2020 at 9:41 GMT-7

iPhone X: iPhone X Grounding Clip

Mon, 19 Aug 2019 04:40:28 -0700

Customer attempted to repair their iPhone X by themselves had missing screws e.t.c. We replaced and repaired the screen but we noticed the grounding clip is missing.

Does anybody know perhaps where to buy that? I know apple wouldn’t put it in if it wasn’t necessary to some degree.

⟐ Answer deleted agosto 19, 2019 at 4:40 GMT-7

iPhone X: If you crack the back on the iPhone x is it still waterproof?

Sun, 29 May 2022 07:14:06 -0700

I recently cracked my Iphone x on the back, but most of the cracks appear to be internal, meaning you can't feel them. If I were to drop my iphone in water, would it be waterproof because it is just the back that is cracked?

⟐ Answer accepted maggio 29, 2022 at 7:14 GMT-7

iPhone X: Face ID not working after Earpiece Speaker/Sensor Assembly replacement

Mon, 29 Dec 2025 17:30:54 -0700

Hi all,

I had my iPhone X ear piece speaker stop working the other day. I bought a replacement Earpiece Speaker and Sensor Assembly for my model phone off of ifixit, and just replaced it today. After swapping it, turning the phone on, I got the message pop up saying “Unavailable to activate face ID on this phone”. I then go into my face ID settings, attempt to set it up, but then get the message “Face ID is not available, try setting up face ID later”. The ear speaker is now working fine, but face ID is not. I opened it back up, verified all the connections are good, re-seated all of them, checked the sensors, made sure they were all clean, no prints or dirt, but still no luck. Could the replacement I got have a bad sensor? Anybody have any other suggestions at all?

Thanks!

⟐ Commented dicembre 29, 2025 at 17:30 GMT-7

iPhone X: iPhone X restarts every 5 minutes after backreplacement

Fri, 24 Jun 2022 10:11:39 -0700

Hello,

I switched the backglass and the frame but since then my iPhone keeps restarting every 5 minutes. The new backframe arrived with parts like charging port, taptic engine. I’ve kept them inside. The crash report of analytics is:

{"bug_type":"288","timestamp":"2019-10-13 18:42:47.85 +0200","os_version":"iPhone OS 13.1.2 (17A861)","incident_id":"8C446476-CA19-47A0-8F74-5803B0A9A4A8"} { "build" : "iPhone OS 13.1.2 (17A861)", "product" : "iPhone10,6", "kernel" : "Darwin Kernel Version 19.0.0: Tue Sep 3 21:52:10 PDT 2019; root:xnu-6153.2.3~2\/RELEASE_ARM64_T8015", "tuning" : { }, "incident" : "8C446476-CA19-47A0-8F74-5803B0A9A4A8", "crashReporterKey" : "413cb2f10b0936293a261e8ec514288966bd25a5", "date" : "2019-10-13 18:42:47.85 +0200", "reason" : "(1 monitored services unresponsive): checkin with service: com.apple.thermalmonitord returned not alive with context:\nis_alive_func returned unhealthy : current 1ffc73fffffffff, mask 67fffffffff, expected 67fffffffff\nno successful checkins since load (130 seconds ago)", "frontmostPids" : [ 58

⟐ Answered giugno 24, 2022 at 10:11 GMT-7

iPhone X: Does anybody know yet if Face ID paired to the logic board?

Tue, 29 Nov 2022 08:11:13 -0700

Does anybody know yet if the Face ID sensor (basically the whole front camera assembly) is paired to the logic board? Wondering how that will affect repairs in the future, since the front camera does need to be replaced occasionally.

We already know Touch ID can never be repaired with 3rd party parts, and the iPhone 7 and 8 can't have the "button" replaced at all. I will not be surprised if the front camera doesn't work at all if replaced.

⟐ Commented novembre 29, 2022 at 8:11 GMT-7

iPhone X: Why is my iPhone x spazzing out and clicking things by itself?

Fri, 24 Jun 2022 10:06:06 -0700

my iphone just started doing this yesterday, yes i do have a little crack in the screen but its been there for months so i dont understand why its deciding to act up now. i have a warranty on the phone but since it has that small crack i cant get it fixed or replaced. i read online to reset the phone and when i did i erased everything in the phone and it made everything 10x worse. i turned it off and it came back on by its self. i just turned it off for good now. im not avaliable for my next upgrade until the new iphone comes out. which is why im on here tring to get some sort of help. i havent dropped it recently or got it wet.

⟐ Answered giugno 24, 2022 at 10:06 GMT-7

iPhone X: The Phone will not activate!

Wed, 02 Jun 2021 09:19:58 -0700

Hey All

ok i have an iPhone X and i restored the the phone to 12.1

since then i can not activate the phone.

Find my iPhone has been switch off before i don’t the restore its off on the system and its unlock to any network.

i have Dfu restored also with recovery on countable times

when i connect to wifi to active i get the error

“Your Phone could not be activated because the activation several is temporary down”

connect throw iTunes i get the error

“THE iPhone could not be activated because the activation information could not be obtained from the device.

i have tried other sim cards, it shows they get signal in top corner.

the phone was working with the sim card i used before.

Anyone know a way around it?

it just won’t activate

⟐ Commented giugno 02, 2021 at 9:19 GMT-7

iPhone X: iPhone x does turn on but screen is totally black

Fri, 03 Apr 2020 10:15:58 -0700

Hi,

I have an iphone x that previously worked like a charm. I replaced the screen to an oem oled screen 3 months ago. Yesterday the screen would go black if I lightly pressed the upper right corner. Today the screen is completely black and does not respond to touch. The phone turns on and everything works, except the screen. I even restarted the phone and restored it via itunes but that didn’t fix the problem.

Worth mentioning that I changed the housing a few days ago after which the phone worked like a charm until it suddenly didn’t.

What could be the issue here?

⟐ Commented aprile 03, 2020 at 10:15 GMT-7

iPhone X: Why is my iPhone X camera both front and back showing black screen?

Tue, 29 Aug 2023 01:06:47 -0700

My iPhone X camera suddenly stopped working, my Face ID and flash also stopped working, it says issue with Face ID. If I turn on camera it just shows black screen. Someone help.

⟐ Answer accepted agosto 29, 2023 at 1:06 GMT-7

iPhone X: iPhone X not charging after battery replacement

Fri, 19 Jun 2020 20:51:41 -0700

I successfully replaced my battery with ifixit battery. When i turned it on it was at around 50%. I drained the battery to 10% then tried charging it, i saw the charging icon then left it alone. I checked back on it after an hour and it’s still at 10%. I used an original ipad charger i bought from an apple store with the cable tha came with my iphone x. I also tried using my iphone 11 pro max charger and cable and still does the same. How do i fix this. Thanks in advance

Fixed it! I guess I got a bad replacement battery, contacted ifixit and they sent me another one. Replaced it again and so far it works great

⟐ Edited by author giugno 19, 2020 at 20:51 GMT-7

iPhone X: Why my battery health drop faster?

Thu, 27 Oct 2022 20:59:40 -0700

I just bought Iphone X 4 months ago but my battery health drop to 86%. It is normal or not?

⟐ Answered ottobre 27, 2022 at 20:59 GMT-7

iPhone X: 0.2 inch Light stripe on the screen after dropping my phone

Tue, 21 Oct 2025 06:42:30 -0700

I dropped my phone, the screen didn't crack but I have this light on the side about 0.2 inch. Appended pictures.

Should I change a new screen or it’s a connection issue ? Anyone has any suggestion? thx!

⟐ Commented ottobre 21, 2025 at 6:42 GMT-7