It plays music asks to toggle the sound with the Fire Remote. This is where it gets tricky, because the remote I have isn’t the one that comes on screen. My remote doesn’t have volume control buttons.

Advanced setup just asks what IR setup for my TV I have. Once I answer that, it immediately goes back to this screen. If I try to go back, it takes me back to my login screen. I can’t progress until I toggle the sound with my remote, which I can’t.

This remote has been working perfectly with the TV ever since it was first set up last year and was working fine as well prior to Amazon Fire just randomly resetting. The remote worked (and still does) perfectly with the entire set up process before this mark. I can’t go back, I can’t skip it, the home button won’t work.

Scoured online for this problem and haven’t seen anyone else with this issue. Amazon Fire keeps trying to factory reset for some reason as well. I have no idea how to make it past this and would be baffled if I needed to buy a different remote entirely out of the blue for no reason like this.

⟐ Answered giugno 19, 2026 at 7:26 GMT-7

⟐ Answered giugno 19, 2026 at 7:02 GMT-7

⟐ Commented giugno 15, 2026 at 17:57 GMT-7

I sideloaded an android app "share it" it on firestick but when I tried to send the data from my phone to fire stick, the screen just froze. I had to restart the TV but by then fire stick had lost the network access. Fire Tv -Stick is dispaying "No network access" message. Earlier it was connected to two modems but now its not detecting either of them. Somehow remote also stopped working. I tried two diffrent physical remotes (with fresh batteries) but now I can't navigate inside it by any means.

I don't know the reason but I guess the ‘share it’ app tried to create a shared hotspot network to allow data transfer but maybe fire stick is not configured for it.

Is there any method to factory reset the device without turning it on ?

⟐ Commented giugno 14, 2026 at 14:50 GMT-7

It displays the Apple logo that you'd normally see during the boot process. After the light on the front of the device blinks 9 times, it seems to immediately reboot itself.

On just one occasion since this began, iTunes was able to see the Apple TV temporarily when I had connected it with a USB-C cable (with the intent to be to do a software restore on it, if possible).

I have tried two power cables (borrowed from another working Apple TV), two HDMI cables (not perceived to be an issue since we can see the boot logo on screen), different power outlets, and even different televisions.

There are articles on holding the TV and Menu buttons on the remote for 10 seconds to force it to restart. The Apple TV does seem to react to the remove (the light on the front will flash in response to it), but this did not permit a full boot.

Thoughts on what hardware components inside of this would be worth swapping out to get this working again?

⟐ Commented giugno 10, 2026 at 12:12 GMT-7

Thanks but I did. Tried different HDMI as well as the three RCA jacks and also 2 different tv’s. I also reset the Roku to factory settings and even then, it shut down while loading all the channels. As I was re-setting it up it accepted the wireless name/password and started to load 1 of 88 channels but shut down while the channels were loading. I unplugged and plugged back in and it started loading 1 of 52 channels then shut down again midstream. Re-booted again and loading 1 of 33… shut down a couple more times but finally completed. After ALL that back to the same thing. after 2 to 5 minutes of watching whatever it shuts down.

⟐ Commented giugno 08, 2026 at 18:42 GMT-7

.

Is there a script, setting, configuration line et that can be set to ignore the second click of the remote OK (or select) button in a given interval?

⟐ Answered giugno 05, 2026 at 14:54 GMT-7

Is there any way to do a factory reset or fix this without having an actual remote?

⟐ Answered giugno 04, 2026 at 1:38 GMT-7

⟐ Commented maggio 26, 2026 at 16:55 GMT-7

I’ve already been able to open it up, cleaned with alcohol, but that doesn’t seem to do anything.

Does anyone have tips for other things I could try to get these buttons to work again?

⟐ Commented maggio 26, 2026 at 0:23 GMT-7

⟐ Commented maggio 13, 2026 at 0:00 GMT-7

Any ideas on what to do please? My internet is working perfectly on my other devices.

⟐ Commented maggio 12, 2026 at 16:12 GMT-7

⟐ Answered aprile 20, 2026 at 6:32 GMT-7

My Apple TV4 is completely dead. No light when the power cord is plugged in or anything. I dismantled the thing so warranty is also gone, but what I saw when I checked the power supply is that it is working perfectly (outputting 12V). However, when the logic board is connected, the power supply goes down to 0V. After measuring the motherboard, I saw that there is a short between the positive and negative terminal of the motherboard.

Does anybody have any idea if this is a common fault, if or how to fix it, and were a spare logic board can perhaps be found?

⟐ Commented marzo 16, 2026 at 4:16 GMT-7

⟐ Answered marzo 01, 2026 at 16:30 GMT-7

⟐ Answered febbraio 19, 2026 at 7:58 GMT-7

⟐ Answered febbraio 17, 2026 at 18:22 GMT-7

Thanks for your input